Question 1

What is your Minimum Order Quantity (MOQ)?

Accepted Answer

Our MOQ is 1 unit for standard models. For customized or OEM orders, MOQ may vary depending on the specific requirements. Please feel free to contact us for details.

Question 2

What payment terms do you accept?

Accepted Answer

We accept T/T (bank transfer), L/C, Western Union, and PayPal. For regular customers, we also support flexible payment arrangements. 30% deposit before production and 70% balance before shipment is our standard term.

Question 3

What certifications do your products have?

Accepted Answer

Our products have obtained CE, RoHS certifications. We also hold IATF16949 quality management system certification. These ensure our products meet international safety and quality standards.

Question 4

Which vehicles are your parking air conditioners compatible with?

Accepted Answer

Our parking air conditioners are compatible with a wide range of vehicles, including semi-trucks, heavy-duty trucks, buses, RVs, and special-purpose vehicles. Both 12V and 24V versions are available to suit different vehicle electrical systems. Please provide your vehicle model and power supply voltage so we can recommend the most suitable unit.

Question 5

What is the power consumption of your parking air conditioners?

Accepted Answer

Our variable frequency parking air conditioners consume as low as 40W~300W depending on the operating mode, making them significantly more energy efficient than traditional fixed 
 speed units. This helps reduce battery drain during rest periods.

Question 6

What is the noise level of your units?

Accepted Answer

Our inverter parking air conditioners operate at a noise level as low as 42dB, ensuring a quiet and comfortable rest environment for drivers.

Question 7

Do you offer OEM/ODM services?

Accepted Answer

Yes, we offer both OEM and ODM services. We can customize the product appearance, color, logo, packaging, and even internal configurations based on your brand requirements. Please contact us with your specifications for a detailed quotation.

Question 8

How should I claim warranty if there is a product issue?

Accepted Answer

Within the 1-year warranty period (from B/L issue date), please contact our after-sales team with photos or videos of the issue, along with your order number. We will provide replacement parts or technical support. Damage caused by improper use, unauthorized modification, or accidents is not covered under warranty.

Question 9

Are spare parts available after purchase?

Accepted Answer

Yes, we maintain a stock of key spare parts including compressors, evaporators, condensers, and control boards. Spare parts can be ordered separately at any time to ensure long-term after-sales support.

Question 10

What kind of packaging do you use for shipping?

Accepted Answer

Each unit is packed in a reinforced carton with foam padding to protect against damage during transportation. Neutral packaging is standard; custom branded packaging is available for OEM orders.

Product profile

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Refrigerant

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