Question 1

Can you customize voltage & frequency for different countries?

Accepted Answer

Yes. We support global voltage customization: 110-120V/60Hz for North America, and 220-240V 50/60Hz, 380-480V three-phase, etc. for other regions. Please inform us of your local power grid standard before placing your order.

Question 2

What working height & load capacity options are available?

Accepted Answer

Scissor lifts have working heights from 4 to 16 meters and load capacities from 230 to 500 kilograms. Platform dimensions and outrigger configurations can be adjusted to meet specific requirements.

Question 3

Can we do OEM / ODM, print our brand logo & change machine color?

Accepted Answer

OEM & ODM are available. Custom painting and logo sticker service supported for bulk orders. Extra cost applies for special color requirement.

Question 4

Battery type: lead-acid battery or lithium-ion battery?

Accepted Answer

The standard configuration includes a maintenance-free lead-acid battery. Lithium-ion batteries are optional, offering a longer cycle life and support for on-the-go charging, but at a higher price.

Question 5

What certifications do your aerial lifts have?

Accepted Answer

Standard units with **CE certification** for EU market, ISO9001 quality system.

Question 6

What HS code for aerial work platforms?

Accepted Answer

HS Code **842890** for general aerial lifts. Final HS code subject to local customs judgment at destination country.

Question 7

What is your MOQ?

Accepted Answer

MOQ is **1 unit**. Sample order is acceptable. Better unit price for full container orders.

Question 8

What is the production cycle?

Accepted Answer

Standard in-stock items: 3-7 days. Bulk/custom orders: 15-30 business days after receiving deposit. Production cycle will be longer during peak season.

Question 9

What payment terms do you accept?

Accepted Answer

T/T (30% deposit, balance before shipment). L/C is negotiable for large orders.

Product specifications

10-7100

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