Question 1

1.Whatshould Ido if I receive an item with unexpected defects or iflam notsatisfied with the product?

Accepted Answer

Whatshould Ido if I receive an item with unexpected defects or iflam notsatisfied with the product?

Question 2

2. Are you a factoryor a trading company?

Accepted Answer

Ne are an OEM clathing factory and trading company, specializing incustom- made mens womens and childrensclothing.

Question 3

3.Can Iorderclothes with myown loga labels or custom packaging?

Accepted Answer

Yes absolutelyl This isone ofourspeciaties Please provide uswith your design files or simply tellus yourideas and we wil be happy to helpyou with thelesig

Question 4

4. What is your production lead time?

Accepted Answer

Our lead timesare as follows Standard orders 4-12 days after payment - Sample orders 2-5 days Orders less than 50 pieces 4-8 days

Question 5

5.What isyour MO (Minimum Order Quantity)?

Accepted Answer

Our MOQis 1 piece. We alsowarmlywelcome individualcustomers

Question 6

6. Howdo I send you mygraphic files?Which formatdo you prefer?

Accepted Answer

To ensure the best print quality, please send your design in a clear JPEG, PDF, or PNG format with a resolution of 300 DPI or higher. We also accept AI, CDR, and PSD files.

Question 7

7.Can Igeta sample before placing a bulk order?

Accepted Answer

Yes you can. We charge a sample fee, which is refundable when you place a bulk order. Ittakes 2-5 days to make the sample.

Question 8

8. Is your productquality good?

Accepted Answer

res we only sel high-quality products thatwe are proud of Our factory has 15 yearsof manufacturing experience,and our workersalso have over 15 yearsofindustry experience. We willcarefully inspecteverydetail before shipment

Question 9

9.Whatisthe deliverytime?

Accepted Answer

The delivery time depends on the shipping methad: -Door-to door expresshipping via DHL/UPS/Fed Ex/TNTusuallytakes 49 days - Sea shipping wil takelonger

Question 10

10. Whatare your paymentterms?

Accepted Answer

We acceptpayments via AliPay CreditCard PayPal Apple Pay, Google Pay, T/(Telegraphic Transfer, Western Union, etc

Question 11

11.Can Itrustyour companywith bulk orders?

Accepted Answer

bsolutely For bulk orders alldetails wll be confir med with pre production samples via photes videcs oractual samples before mass production begins

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