Question 1

Are you a factory?

Accepted Answer

Yes, we are a factory. We conduct independent research and development. We have our own team, dedicated after-sales service, and engineers who travel around the world for installation and commissioning.

Question 2

Where is your factory located?

Accepted Answer

Our factory is located in Rui'an, Wenzhou, Zhejiang Province. It takes 4 hours by  train from Shanghai, 6 hours by  train from Guangzhou, and half and 2 hours by plane.

Question 3

What are the quality standards of your factory?

Accepted Answer

ur quality control strictly adheres to the ISO9001 advanced standards.
 The defect rate is controlled at less than 0.3%. We hold a CE certificate, which indicates that the quality meets 
European standards. Before the products are shipped out, our machines undergo multiple tests.

Question 4

Where have your machines been sold?

Accepted Answer

Our machines are available for shipment to every country, and are sold to the United States, Japan, Russia, Thailand, Myanmar, Turkey, Brazil, and so on.

Question 5

May I send a third party to conduct a spot check?

Accepted Answer

Sure, we will fully support the third-party inspection.

Question 6

How can the delivery date be guaranteed? What should be done if there is a delay?

Accepted Answer

Our delivery management system is as follows
Order confirmation - D+7,handled by the sales representative.
Raw materials availability - D+7,handled by the purchasing staff.
Production cycle - D+30, responsibility of the production department.
Quality completion - D+10, responsibility of the quality control department.
Delivery - D+7,responsibility of the logistics department.
Excluding force majeure factors,our past rate of delayed delivery was only 2%.

Question 7

Who is responsible if something goes wrong? How can I get in touch?

Accepted Answer

We have an exclusive service after-sales support team. We will establish a group where there are personnel responsible for your sales, after-sales staff, and engineers to help you solve problems. You can also shoot a video of your issue and send it to us. We will promptly handle it for you.

Question 8

How could we trust you for our first collaboration?

Accepted Answer

You can check our company's registration information and provide you with factory building videos. We have collaborated with many listed companies and can offer you case studies ,to support  insurance orders and third-party inspection before shipment.

Question 9

Could you please give me a reason to choose you?

Accepted Answer

1. Our innovation ability is strong, and we update technologies rapidly, which enables us to provide support for new technologies. 
2. Service responsiveness: We respond promptly during working hours, with an average response time of 4 hours. 
3. Professionalism: We can customize non-standard configurations according to the requirements of our clients. 
4. Growth potential: We can provide supporting solutions as your business develops and offer valuable solutions.

Product profile

Customization

After-sales Service

Warranty

Model NO.

Product Line

Lines

Voltage

Seals Mode

Speed

Continuous-Rolled

Sealing & Cutting

Layer

Machine Type

Computerized

Type

Bag Width

Bag Length

Control System

Material Thickness

Machine Speed

Bag Type

Unwinding

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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