What after-sales service is available?

The product attribute lists after-sales service as Non, but the company profile mentions providing a full range of pre-sales and after-sales services for their equipment.

Where is the company located?

The company is based in Hubei, China, specifically in Wuhan.

Boci Original Focus and Collimation Lens for Laser Cutting Head Blt421-200

Name: Boci Original Focus and Collimation Lens for Laser Cutting Head Blt421-200
Brand: Demark (Wuhan) Technology Co., Ltd
SKU: 2217232895

Hubei, ChinaDemark (Wuhan) Technology Co., Ltd

US$320.00-430.00

10 Pieces

Product profile

Customization

Available

After-sales Service

Non

Warranty

Non

Model NO.

BLT421

Customized

Non-Customized

Standard Component

Transport Package

Cartons

Specification

100*50*60mm

Trademark

DMK

Origin

China

Key features

20+ Years Industry Experience: Over two decades of expertise in laser technology including marking, engraving, welding, and cutting.

CE Certified Quality: Products meet CE certification standards with 100% function inspection before shipment.

Flexible Customization: Offers full customization, minor customization, and flexible options based on samples or designs.

Global Market Reach: Serves major markets including North America, Western Europe, Southeast Asia, and Oceania.

Competitive Pricing: Transparent pricing strategy ensuring high quality products at the most competitive rates.

Comprehensive Support: Provides full pre-sales and after-sales services with experienced technical team support.

Company profile

High Repeat Buyers ChoiceExperienced TeamSelf-brandedPatents Awarded

Demark (Wuhan) Technology Co., Ltd

Hubei, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 7 Years CertifiedNearest Port: Guangzhou Port, Shanghai PortAverage Response Time: ≤4.30h

AI-Powered supplier vetting

SummaryDemark (Wuhan) Technology Co., Ltd. is identified as a factory and limited company with 47 employees, offering a broad range of laser equipment, consumables, and repair services. It reports extensive customization and ODM capabilities, new product development during the past year, and an available SDK. The supplier has exported for seven years and provides documented inspection instructions that are uniformly followed. However, its overseas service infrastructure is limited: it has no overseas warehouse, showroom, agents, or branches, and reports services in zero overseas countries. Service-management procedures exist for supplier assessment, corrective actions, and complaints, but records or written procedures are incomplete. A BV audit is listed with validity from July 11, 2025 to July 10, 2026, while the stated audit evaluation result is 0; the context does not explain the scoring system.

Supplier typeThe supplier is described as a factory, a limited company, and a combined-type business with 47 employees. Its offerings cover laser cleaning, welding, 3D printing, marking, cutting, consumables, and repair services, indicating a manufacturing-oriented supplier with a broad product scope.

After-Sales capabilityThe supplier offers laser repair services and reports a complaint-handling procedure, but it has no written records for complaint handling or corrective and preventive actions. It also has no overseas warehouse, showroom, agent, or branch and reports service coverage in zero overseas countries, although it has attended the Japan Welding Show.

R&D capabilityThe supplier states that it introduced new products during the past year, provides ODM services, and has an available SDK. These entries provide explicit evidence of product development and software-related R&D capability.

Production capacityThe supplier is identified as a factory offering multiple categories of laser equipment, consumables, and repair services. Finished-product inspection instructions are available and uniformly followed; reported lead times are within 15 working days in the off-season and one month during peak season.

Customization capabilityBoth slices list customization from samples, customization from designs, full customization, minor customization, and flexible customization. The supplier also reports ODM service availability, providing strong explicit evidence of broad customization capability.

Product Q&A

Q:What is the warranty period for this lens?

The product attributes indicate that there is no warranty provided for this item.

Q:Is this product customizable?

No, the product is listed as Non-Customized in the attributes, although the company offers customization services for other products.

Q:What is the lead time for delivery?

Peak season lead time is one month, while off-season lead time is within 15 workdays.

Q:What payment methods are accepted?

Accepted payment types include T/T, L/C, D/P, D/A, Credit Card, PayPal, Western Union, and Cash. Currencies include USD, EUR, HKD, GBP, and CNY.

Q:How does the supplier guarantee quality?

They always provide a pre-production sample before mass production and conduct a final inspection before shipment.

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Boci Original Focus and Collimation Lens for Laser Cutting Head Blt421-200