SummaryHangzhou Depai Machinery Co., Ltd, based in Hangzhou, Zhejiang, China, is a manufacturer specializing in outdoor furniture and industrial machinery. The company boasts strong export capabilities, with 90% of sales derived from international markets since 2005. They have a robust after-sales service, offering door-to-door service, a 2-year warranty, and 24/7 support. The company operates 10 production lines and produces a variety of machinery, including printing and cutting machines. They engage in technical collaboration with European companies to enhance product quality. Despite a small R&D and QC staff, they maintain a focus on high-quality production and innovation.
Supplier typeThe supplier is classified as a Manufacturer/Factory and a trade company, indicating it is involved in both production and commercial activities.
After-Sales capabilityThe company provides comprehensive after-sales service, including door-to-door service, a 2-year warranty, and 24/7 technical support.
R&D capabilityDespite having fewer than five R&D engineers, the company actively engages in technical exchanges with European partners to maintain advanced technology.
Production capacityThe supplier operates 10 production lines and has an annual output valued between US$2.5 million and US$5 million, exporting primarily to diverse international markets.
Client casesThe company collaborates with notable French and German companies, indicating a track record of handling international partnerships.
Product Q&A
Q:What is the maximum cutting speed?
A:
The machine supports a maximum cutting speed of 200 cuts per minute.
Q:What is the warranty period?
A:
We provide a one-year warranty for the machine.
Q:Can the machine handle different material widths?
A:
Yes, it is available in models with max widths of 1100mm, 1400mm, and 1600mm.
Q:Is overseas technical support available?
A:
Yes, engineer overseas service is available for after-sales support.
Q:What is the production lead time?
A:
The standard production time is 30 days.
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