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Bathtub: Within one year from the date of purchase, if a malfunction occurs during use due to quality issues with the Dewo bathtub, under proper installation, use, and maintenance, Dewo can communicate with the customer and choose to repair or replace the faulty parts of the product free of charge according to the actual situation. (The replaced faulty parts belong to DEWO Company) Bathtub accessories: Within one year from the date of purchase, if there is a malfunction during use due to quality

Dewo's bathtub is composed of 3mm thick acrylic and 3mm thick fiberglass layer, making the bathtub as thick as 6mm, sturdy and durable. All Dewo bathtubs require no padding at the bottom, just a flat installation ground.

Ground wire (attached figure): Ground wire is used to prevent static electricity from occurring. You can fix the ground wire with screws or place it directly on the ground. Massage bathtub plug (attached picture): Connect the power directly to the corresponding position of the plug, and the massage function, constant temperature function, etc. of the bathtub can be used normally when the water level is sufficient. Cold and hot water pipes (attached diagram): In order to avoid the risk of use cau

Drainage plug cleaning: Remove the drainage plug, remove dirt and hair, and use a toothbrush to clean the scale that blocks the filter. Bath wall cleaning: After taking a bath, clean the dirt with hot water, rinse with cold water to dissipate heat, and dry the water droplets. For stubborn dirt, cover it with a tissue, spray a neutral detergent, wait for 10-20 minutes, then lift the tissue and scrub with a sponge brush. Or pour in white vinegar and warm water mixed with dishwashing detergent, wip

It may be caused by clogged hair or pipes in the drain. You can try lifting the drain cover and using pointed pliers or tweezers to remove the hair. If the pipeline is blocked, please contact relevant personnel for handling.