Is the bathtub drain not draining or draining slowly?

This is likely caused by clogged hair or pipes. Try lifting the drain cover to remove hair with pliers or tweezers, or contact personnel for pipeline handling if blocked.

How to clean and maintain Dewo's shower room products?

Avoid strong acids/alkalis and steel wool. Use soft cloths with detergent or vinegar for stains. Regularly lubricate pulleys and hinges, and open/close doors gently to prevent deformation.

What are the customization options available?

Customization includes skirt styles (surrounded sides), tub colors (White, Black, Red, Grey, etc.), and collaborative OEM/ODM services. Production lead time is 20-50 days.

Soaking Rectangle SPA Hydro Massage Whirlpool Bath with Pillow (CC474)

Name: Soaking Rectangle SPA Hydro Massage Whirlpool Bath with Pillow (CC474)
Brand: Foshan Nanhai Dewo Sanitary Ware Co., Ltd
SKU: 2142836585

Guangdong, ChinaFoshan Nanhai Dewo Sanitary Ware Co., Ltd

US$382.00-682.00

5 Pieces

Sample price:US$694.00/piece.Request sample

Product profile

Customization

Available

Capacity

1-2 People

Drain Placement

Left Side, Right Side, Left/Right

Model NO.

CC474

Features

Aromatherapy, Chromatherapy Lighting, Digital Control Panel, Heated Backrest, Ozone Sterilization, Waterfall Faucet

Installation Type

Undermount, Left/Right

Jet Type

Whirlpool Jet

Massage Functions

Back Massage, Foot Massage, Full Body Massage, Hip Massage, Leg Massage

Material

Acrylic

Shape

Rectangle

Production Lead Time

20-50 Days

Skirt

Surrounded Sides

Minimum Order Quanlity

Length

1700mm

Width

820mm

Height

630mm

Collaborative Services

Original Equipment/Design Manufacture

Optional Configurations

Massage; Bubble; Heater; Ccontral Panel Ect.

Tub Color Options

White; Black; Red; Grey; Ect;

Transport Package

Cardboard

Specification

1700*820*630

Trademark

DEWO

Origin

China, Guangdong, Foshan

HS Code

3922100000

Production Capacity

50000 Pieces/Year

Key features

Premium 6mm Acrylic Construction: Constructed with 3mm acrylic and 3mm fiberglass layer for sturdy, durable, and long-lasting performance.

Multi-Point Massage System: Features 360-degree surround massage nozzles for back, foot, hip, and full body relaxation.

Advanced Hygiene & Safety: Includes ozone sterilization, pipeline cleaning valve, lead-free copper faucets, and leakage protection.

Smart Digital Control: Equipped with intelligent touch screen, chromatherapy lighting, and heated backrest for luxury experience.

Flexible Customization: Offers customizable skirt, tub color options (White/Black/Red/Grey), and collaborative OEM/ODM services.

International Certifications: Products hold ISO, CE, and ROHS certifications, ensuring high quality and safety standards.

Comprehensive Warranty: Provides a one-year warranty covering free repair or replacement of faulty parts due to quality issues.

Versatile Installation: Supports undermount installation with left/right drain placement options for various bathroom layouts.

Company profile

High Repeat Buyers ChoiceImporters and ExportersOEM ServicesNational Award received

Foshan Nanhai Dewo Sanitary Ware Co., Ltd

Guangdong, China

Business Type: Manufacturer/FactoryExport Year: 2005-01-06Nearest Port: FOSHAN, NANSHAAverage Response Time: ≤3.34hTerms of Payment: T/T, PayPal, Small-amount paymentInternational Commercial Terms(Incoterms): FOB, EXW, CIF, CIP, FCA

AI-Powered supplier vetting

SummaryDEWO is a metal and bathroom-product supplier with stated manufacturing, inventory, quality-control, and customization capabilities. It holds ISO9001:2015 and CE certifications and reports OEM service for well-known brands. Quality procedures, complaint handling, and corrective-action processes are documented and followed. However, the supplier lacks a valid manufacturing-capacity contract with affiliated subcontractors, has no overseas warehouse, showroom, agents, branches, or overseas-service coverage, and does not provide ODM or SDK services. Evidence of financial credibility is limited to year labels rather than substantive financial results. Customer-case evidence is limited to self-described product durability and OEM experience without named customers or specific case details.

Supplier typeThe supplier’s stated business scope covers plumbing pipe parts, metal products, metal structures, non-electric household appliances, and related kitchen, sanitary, glass, and plastic products. Its company description specifically emphasizes bathroom products, indicating a manufacturer focused on bathroom and broader metal-related goods.

CertificationsThe supplier reports ISO9001:2015 quality-management certification and CE certification across its company, sustainability/product, and product-compliance information. RoHS is also mentioned in the company description, although the provided information does not identify its exact certification scope or validity details.

After-Sales capabilityThe supplier has documented and followed procedures for customer complaints and corrective and preventive actions, supporting a defined service process. However, it has no overseas warehouse, showroom, overseas agents or branches, and reports zero countries with overseas service, limiting international after-sales coverage.

R&D capabilityThe supplier reports one national science and technology progress award and new products during the past year, indicating some innovation activity. It does not provide an SDK and does not offer ODM services, so its innovation-support scope is limited in the provided evidence.

Production capacityProduction-related evidence includes multiple manufacturing facilities or equipment categories, two quality inspectors, in-stock capability, standardized finished-product inspection instructions, and a stated peak-season fulfillment time of 2–3 months. A material weakness is that no valid manufacturing-capacity contract exists between the factory and affiliated subcontractors.

Customization capabilityThe supplier explicitly offers customization from samples, designs, full customization, minor customization, and flexible customization through both design and R&D capabilities. This supports broad customization, although the supplier separately states that ODM services are unavailable.

Product Q&A

Q:What is the warranty period for Dewo bathroom products?

Bathtub and accessories are covered for one year from the date of purchase. If a malfunction occurs due to quality issues under proper use, Dewo offers free repair or replacement of faulty parts.

Q:Do we need to place something at the bottom of the bathtub while installing?

No padding is required. The bathtub is made of 6mm thick material (3mm acrylic + 3mm fiberglass) and is sturdy enough for direct installation on a flat ground.

Q:How to install Dewo's bathtub?

Installation involves connecting the ground wire, power plug for massage functions, cold/hot water pipes to the respective faucet interfaces, and inserting the drainage pipe into the floor drain.

Q:How to clean and maintain Dewo's bathtub products?

Clean drainage plugs regularly, rinse with hot/cold water after use, and use neutral detergent for stubborn dirt. Avoid pouring water above 80 degrees or placing hot objects directly on the surface.

Q:What should I do if the bathtub massage function cannot be activated?

This may be due to insufficient water level. Continue adding water until the level exceeds the massage hole by 5-8cm to activate the function.