Advanced 400 Meters Hydraulic Water Well Drilling Rig

We provide a comprehensive 2-year warranty for all our mechanical equipment. During this period, if any component fails due to manufacturing defects, we will replace it free of charge. Our warranty also includes free labor for repairs related to these defects.

To ensure the continuous operation of your equipment, we maintain a large inventory of high-quality spare parts. We can supply the required spare parts within 3 business days upon receiving your order. Additionally, we offer competitive prices for these parts, and they come with a 6-month quality guarantee.

Our team of experienced engineers is available 24/7 to offer technical support. Whether it's a question about equipment operation, troubleshooting, or maintenance, you can reach us via email, phone, or our online customer service platform. We aim to respond to all inquiries within 8 hours.

For complex issues that cannot be resolved remotely, we provide on-site service. Our service technicians will be dispatched to your location as soon as possible, usually within 15 business days depending on your geographical location. We cover all travel and accommodation expenses for on-site service within the warranty period for issues covered by the warranty.

The average lead time is within 15 workdays, regardless of whether it is peak season or off-season.