Can the product dimensions be customized?

Yes, the product is customizable to meet specific customer requirements, including dimensions and load capacities.

What power sources does the lift use?

The lift features an AC Electric + Diesel Dual Power system, allowing for versatile operation.

Heavy-Duty Electric Hydraulic Spider Boom Lift for Tree Care

Name: Heavy-Duty Electric Hydraulic Spider Boom Lift for Tree Care
Brand: Henan Dingdian Machinery Co., Ltd
SKU: 2146859302

Henan, ChinaHenan Dingdian Machinery Co., Ltd

US$5,500.00-18,000.00

1 Piece

Sample price:US$12000.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

Lifetime

Warranty

2 Years

Model NO.

DD10TL/12TL/14TL

Name

Lift Platform

Keyword

Mobile Lift

Rated Lifting Capacity

10m-22m

Boom Length

10m,12m,16m,20m,22m

Boom Quantity

5-Section Arm

Walking Mode

Hydraulic Motor Drive, Two Speed

Climbing Ability

20degree (36%)

Power

AC Electric + Diesel Dual Power

Emission Standards

Euro 5,EPA

Transport Package

Wooden Cases or Container

Specification

10m/12m/14m/16m/18m/20m/22m

Trademark

Dingdian

Origin

China

Production Capacity

500PCS Per Month

Key features

Lifetime After-Sales Service: Comprehensive support including warranty, technical assistance, and spare parts for the product's entire life.

2-Year Warranty Coverage: Covers all mechanical defects with free parts replacement and labor for repairs within 2 years.

24/7 Technical Support: Engineers available via email, phone, or online platform with an 8-hour response time for all inquiries.

Rapid Spare Parts Delivery: High-quality spare parts supplied within 3 business days with a 6-month quality guarantee.

On-Site Service Support: Technicians dispatched within 15 business days; travel and accommodation covered during warranty period.

Regular Maintenance Packages: Quarterly or annual visits for checks, cleaning, and part replacement, plus software/hardware upgrades.

Dual Power System: Operates on AC Electric and Diesel power for versatile usage in various environments.

Customizable Dimensions: Lift platform dimensions and load capacities can be customized to meet specific customer requirements.

Company profile

Fast DeliveryQuality AssuranceR&D CapabilitiesFull Customization

Henan Dingdian Machinery Co., Ltd

Henan, China

Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤1.53h

AI-Powered supplier vetting

SummaryThe supplier operates across a broad range of material and product sales categories and describes applications in water-well construction, geothermal exploration, machinery manufacturing, and prefab container houses. It reports no supplier-management-system certifications, no quality-control test equipment, and no documented R&D or service-management procedures. R&D resources consist of two engineers with CAD capability, but the supplier reports no patents, no new products in the past year, no ODM, SDK, private-mold, professional-technical-supplier, or 3D-design capability. It states that design services are fully customizable and that engineers provide samples according to customer requirements. Overseas service infrastructure is limited, with no overseas warehouses, showrooms, agents, branches, or offline trade-show participation reported. Lead times are stated as within 15 working days in both peak and off-peak seasons, but overseas-service coverage is reported as zero.

CertificationsSupplier-management-system certification is explicitly recorded as NIL. This is direct evidence that no such certification is reported in the provided information.

After-Sales capabilityThe supplier has no written procedures or records for service assessment, corrective and preventive actions, or complaint handling. It also reports no overseas warehouse, showroom, agent, branch, or offline trade-show capability, although it lists multiple quotation and payment terms and a stated lead time within 15 working days.

R&D capabilityInnovation evidence is weak: the supplier reports zero R&D patents, no new products in the past year, no ODM, SDK, private-mold, professional-technical-supplier, or 3D-design capability, and no available R&D design-input, output, review, verification, or validation documentation. Two R&D engineers and CAD capability are reported, but these do not offset the explicitly stated limitations.

Customization capabilityThe supplier explicitly states that its design services provide full customization and that its two R&D engineers provide samples according to customer requirements. However, it also reports no private-mold capability and no 3D software design service, indicating customization is available but supported by limited design infrastructure.

Product Q&A

Q:What is the warranty period and coverage?

We provide a comprehensive 2-year warranty for all our mechanical equipment. During this period, if any component fails due to manufacturing defects, we will replace it free of charge. Our warranty also includes free labor for repairs related to these defects.

Q:How can I get technical support?

Our team of experienced engineers is available 24/7 to offer technical support. Whether it's a question about equipment operation, troubleshooting, or maintenance, you can reach us via email, phone, or our online customer service platform. We aim to respond to all inquiries within 8 hours.

Q:What is the lead time for spare parts?

To ensure the continuous operation of your equipment, we maintain a large inventory of high-quality spare parts. We can supply the required spare parts within 3 business days upon receiving your order. Additionally, we offer competitive prices for these parts, and they come with a 6-month quality guarantee.

Q:Do you provide on-site service?

For complex issues that cannot be resolved remotely, we provide on-site service. Our service technicians will be dispatched to your location as soon as possible, usually within 15 business days depending on your geographical location. We cover all travel and accommodation expenses for on-site service within the warranty period for issues covered by the warranty.

Q:Is regular maintenance included?

We offer regular maintenance packages for our customers. Our technicians will visit your site at pre-arranged intervals (e.g., quarterly or annually) to perform maintenance checks, clean the equipment, and replace any worn-out parts. We also keep you informed about the latest software and hardware upgrades for your equipment, which can improve its performance and extend its lifespan.