What are the available design types?

We offer Open, Silent, Super Silent, Trailer Type, and Container designs to suit different usage environments.

What is the peak season lead time?

The average lead time is within 15 workdays during both peak and off-peak seasons.

High-Performance 500kVA Diesel Generator for Reliable Power Supply

Name: High-Performance 500kVA Diesel Generator for Reliable Power Supply
Brand: Henan Dingdian Machinery Co., Ltd
SKU: 2097336462

Henan, ChinaHenan Dingdian Machinery Co., Ltd

US$2,500.00-5,500.00

1 Piece

Product profile

Customization

Available

After-sales Service

Lifetime

Warranty

2 Years

Model NO.

DD-50G/100G/200G/500G

Type

Self-Starting Diesel Generator

Installation Method

Fixed

Stroke

Four Stroke

Cooling Method

Water Cooling

Output Type

AC Three Phase

Conditions of Use

Land Use

Usage

Common Units, Standby Unit, Emergency Crew

Landuse Type of Unit

Low Noise Automation Type

Excitation Mode

AC Rotating Exciter

Rated Voltage

220V/230V/380V/400V/440V

Fuel Tank

8-10 Hours Continue Running

Frequency

50/60 Hz

Optional

Water/Oil/Air Pre-Heater

ATS System

Optional

Designs

Open/Silent/Super Silent/Trailer Type/Container

Control System

Smart Digital & LCD Controller

Transport Package

Wooden Cases or Container

Specification

100% Copper Wire Alternator

Trademark

DINGDIAN

Origin

China

Production Capacity

500PCS/Month

Key features

Comprehensive 2-Year Warranty: Covers all mechanical defects with free parts replacement and labor for repairs.

24/7 Technical Support: Engineers available via email, phone, or online platform with 8-hour response time.

Rapid Spare Parts Delivery: Supply required spare parts within 3 business days with a 6-month quality guarantee.

On-Site Service Coverage: Technicians dispatched within 15 business days; travel and accommodation covered during warranty.

Regular Maintenance Packages: Quarterly or annual visits for checks, cleaning, and part replacement to extend lifespan.

Full Copper Alternator: Ensures high efficiency and durability for the generator system.

Multiple Design Options: Available in Open, Silent, Super Silent, Trailer Type, and Container designs.

Smart Control System: Equipped with Smart Digital & LCD Controller for easy monitoring.

Company profile

Fast DeliveryQuality AssuranceR&D CapabilitiesFull Customization

Henan Dingdian Machinery Co., Ltd

Henan, China

Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤1.60h

AI-Powered supplier vetting

SummaryThe supplier operates across a broad range of material and product sales categories and describes applications in water-well construction, geothermal exploration, machinery manufacturing, and prefab container houses. It reports no supplier-management-system certifications, no quality-control test equipment, and no documented R&D or service-management procedures. R&D resources consist of two engineers with CAD capability, but the supplier reports no patents, no new products in the past year, no ODM, SDK, private-mold, professional-technical-supplier, or 3D-design capability. It states that design services are fully customizable and that engineers provide samples according to customer requirements. Overseas service infrastructure is limited, with no overseas warehouses, showrooms, agents, branches, or offline trade-show participation reported. Lead times are stated as within 15 working days in both peak and off-peak seasons, but overseas-service coverage is reported as zero.

CertificationsSupplier-management-system certification is explicitly recorded as NIL. This is direct evidence that no such certification is reported in the provided information.

After-Sales capabilityThe supplier has no written procedures or records for service assessment, corrective and preventive actions, or complaint handling. It also reports no overseas warehouse, showroom, agent, branch, or offline trade-show capability, although it lists multiple quotation and payment terms and a stated lead time within 15 working days.

R&D capabilityInnovation evidence is weak: the supplier reports zero R&D patents, no new products in the past year, no ODM, SDK, private-mold, professional-technical-supplier, or 3D-design capability, and no available R&D design-input, output, review, verification, or validation documentation. Two R&D engineers and CAD capability are reported, but these do not offset the explicitly stated limitations.

Customization capabilityThe supplier explicitly states that its design services provide full customization and that its two R&D engineers provide samples according to customer requirements. However, it also reports no private-mold capability and no 3D software design service, indicating customization is available but supported by limited design infrastructure.

Product Q&A

Q:What is the warranty period and coverage?

We provide a comprehensive 2-year warranty for all mechanical equipment. It covers free replacement of components failing due to manufacturing defects and includes free labor for related repairs.

Q:How can I get technical support?

Our experienced engineers are available 24/7 via email, phone, or online customer service platform. We aim to respond to all inquiries within 8 hours.

Q:What is the lead time for spare parts?

We maintain a large inventory and can supply required spare parts within 3 business days upon receiving your order. All parts come with a 6-month quality guarantee.

Q:Do you provide on-site service?

Yes, for complex issues, we dispatch technicians usually within 15 business days. Travel and accommodation expenses are covered within the warranty period for covered issues.

Q:What maintenance services do you offer?

We offer regular maintenance packages with visits at pre-arranged intervals (e.g., quarterly or annually) for checks, cleaning, and part replacement, plus updates on software and hardware.