What payment methods are supported?

The machine supports banknotes, coins, credit cards, and QR code payments.

What is the storage capacity?

The machine has a storage capacity of 100 cups.

Is the product customizable?

Yes, the product is customizable. Options include color (White, Black, Custom), Logo (Customized), and specific configurations.

Premium Large Capacity Automatic Soft Serve Ice Cream Machine for Home Use

Name: Premium Large Capacity Automatic Soft Serve Ice Cream Machine for Home Use
Brand: Henan Dingdian Machinery Co., Ltd
SKU: 2105967662

Henan, ChinaHenan Dingdian Machinery Co., Ltd

US$5,150.00-8,000.00

1 Piece

Sample price:US$7000.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

Lifetime

Warranty

2 Years

Model NO.

DD-100IC

Certification

CE, ISO9001

Power Source

Electric

Process

Thermal Processing

Automatic Grade

Automatic

Application

Ice Cream, Candy, Chocolate, Popcorn, Chips, Biscuit, Donut, Pizza

Customized

Product Name

Ice Cream Machine

Keyword

Ice Cream Vending Machine

Color

White, Black, Custom

Logo

Customized

Weight

280kgs

Capacity

100cups

Languages

85 National Languages Are Supported

Voltage

220V/240V/380V

Core Components

Wireless Waterproof Smart Stove, Stepper Motor

Network

4G, WiFi

Cooling Temperature

15-20 Degree Celcuis

Touch Screen Options

32"

Transport Package

Wooden Cases or Container

Specification

Automatic vending machine

Trademark

DINGDIAN

Origin

China

HS Code

8476810000

Production Capacity

500PCS Per Month

Key features

Comprehensive 2-Year Warranty: Covers all mechanical defects with free parts and labor replacement.

24/7 Technical Support: Engineers available via email, phone, or online platform with 8-hour response.

Fast Spare Parts Delivery: Supplies required parts within 3 business days with 6-month guarantee.

On-Site Service Coverage: Technicians dispatched within 15 days; travel and accommodation covered during warranty.

Regular Maintenance Packages: Quarterly or annual visits for cleaning, checks, and worn part replacement.

All-Steel Food Grade Body: Constructed with durable all-steel material and food-grade tube container.

32-Inch Interactive Touch Screen: Large display for excellent visual effects and intuitive control experience.

Multi-Flavor Customization: Supports 3 kinds of jam sauces and 3 kinds of nuts matched freely.

Company profile

Fast DeliveryQuality AssuranceR&D CapabilitiesFull Customization

Henan Dingdian Machinery Co., Ltd

Henan, China

Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤1.36h

AI-Powered supplier vetting

SummaryThe supplier operates across a broad range of material and product sales categories and describes applications in water-well construction, geothermal exploration, machinery manufacturing, and prefab container houses. It reports no supplier-management-system certifications, no quality-control test equipment, and no documented R&D or service-management procedures. R&D resources consist of two engineers with CAD capability, but the supplier reports no patents, no new products in the past year, no ODM, SDK, private-mold, professional-technical-supplier, or 3D-design capability. It states that design services are fully customizable and that engineers provide samples according to customer requirements. Overseas service infrastructure is limited, with no overseas warehouses, showrooms, agents, branches, or offline trade-show participation reported. Lead times are stated as within 15 working days in both peak and off-peak seasons, but overseas-service coverage is reported as zero.

CertificationsSupplier-management-system certification is explicitly recorded as NIL. This is direct evidence that no such certification is reported in the provided information.

After-Sales capabilityThe supplier has no written procedures or records for service assessment, corrective and preventive actions, or complaint handling. It also reports no overseas warehouse, showroom, agent, branch, or offline trade-show capability, although it lists multiple quotation and payment terms and a stated lead time within 15 working days.

R&D capabilityInnovation evidence is weak: the supplier reports zero R&D patents, no new products in the past year, no ODM, SDK, private-mold, professional-technical-supplier, or 3D-design capability, and no available R&D design-input, output, review, verification, or validation documentation. Two R&D engineers and CAD capability are reported, but these do not offset the explicitly stated limitations.

Customization capabilityThe supplier explicitly states that its design services provide full customization and that its two R&D engineers provide samples according to customer requirements. However, it also reports no private-mold capability and no 3D software design service, indicating customization is available but supported by limited design infrastructure.

Product Q&A

Q:What is the warranty coverage?

We provide a comprehensive 2-year warranty for all our mechanical equipment. During this period, if any component fails due to manufacturing defects, we will replace it free of charge. Our warranty also includes free labor for repairs related to these defects.

Q:How is technical support provided?

Our team of experienced engineers is available 24/7 to offer technical support. Whether it's a question about equipment operation, troubleshooting, or maintenance, you can reach us via email, phone, or our online customer service platform. We aim to respond to all inquiries within 8 hours.

Q:What is the lead time for spare parts?

To ensure the continuous operation of your equipment, we maintain a large inventory of high-quality spare parts. We can supply the required spare parts within 3 business days upon receiving your order. Additionally, we offer competitive prices for these parts, and they come with a 6-month quality guarantee.

Q:Is on-site service available?

For complex issues that cannot be resolved remotely, we provide on-site service. Our service technicians will be dispatched to your location as soon as possible, usually within 15 business days depending on your geographical location. We cover all travel and accommodation expenses for on-site service within the warranty period for issues covered by the warranty.

Q:Do you offer regular maintenance?

We offer regular maintenance packages for our customers. Our technicians will visit your site at pre-arranged intervals (eg, quarterly or annually) to perform maintenance checks, clean the equipment, and replace any worn-out parts. We also keep you informed about the latest software and hardware upgrades for your equipment, which can improve its performance and extend its lifespan.