What are the machine's dimensions and power requirements?

The dimensions are 1.30m*0.67m*1.95m (L*W*H) with a weight of 320KG. It operates on AC220V 50HZ with a power consumption of 2500W.

How many patterns and flavors can the machine handle?

The machine offers 60 types of flower patterns to choose from and supports 4 different sugar flavors for creating various candy designs.

What is the production time for one piece of candy?

The candy making time is approximately 90 seconds per piece, allowing for efficient production during events.

Smart Cashless Cotton Candy Vending Machine for Events

Name: Smart Cashless Cotton Candy Vending Machine for Events
Brand: Henan Dingdian Machinery Co., Ltd
SKU: 2109873312

Henan, ChinaHenan Dingdian Machinery Co., Ltd

US$4,800.00-7,000.00

1 Piece

Sample price:US$6000.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

Lifetime

Warranty

2 Years

Model NO.

DD-53/66/68CC

Certification

CE, ISO9001

Power Source

Electric

Process

Thermal Processing

Automatic Grade

Automatic

Application

Ice Cream, Candy, Chocolate, Popcorn, Chips, Biscuit, Donut, Pizza

Customized

Product Name

Cotton Candy Machine

Keyword

Cotton Candy Machine Maker

Patternsv

52 Patterns

Storage Sugar Quantity

8kg

Wooden Box Packing Size

78cm*141cm*215cm

Payment Method

Credit Card System/Banknote/ Change/Coin Function

Languages

85 National Languages Are Supported

Voltage

220V/240V/380V

Core Components

Wireless Waterproof Smart Stove, Stepper Motor

Transport Package

Wooden Cases or Container

Specification

Automatic vending machine

Trademark

DINGDIAN

Origin

China

HS Code

8476810000

Production Capacity

500PCS Per Month

Key features

Lifetime After-Sales Service: Comprehensive support including warranty, technical assistance, and spare parts for the machine's entire life.

2-Year Warranty Coverage: Covers all mechanical defects with free parts replacement and labor for repairs within the warranty period.

24/7 Technical Support: Engineers available via email, phone, or online platform with an 8-hour response time for all inquiries.

Dual Nozzle Design: Prevents clogging issues; if one nozzle fails, the other continues working, enabling 24-hour operation.

Customized Product Options: Machine features customizable patterns, languages, and payment systems to suit specific event needs.

Multi-Language Support: Interface supports 125+ languages including English, Chinese, French, Russian, Spanish, and Arabic.

Upgraded Sprinkling Function: Adds colorful particles from the top to enhance the layering and visual impact of marshmallows.

Fast Spare Parts Delivery: High-quality spare parts supplied within 3 business days with a 6-month quality guarantee.

Company profile

Fast DeliveryQuality AssuranceR&D CapabilitiesFull Customization

Henan Dingdian Machinery Co., Ltd

Henan, China

Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤1.45h

AI-Powered supplier vetting

SummaryThe supplier operates across a broad range of material and product sales categories and describes applications in water-well construction, geothermal exploration, machinery manufacturing, and prefab container houses. It reports no supplier-management-system certifications, no quality-control test equipment, and no documented R&D or service-management procedures. R&D resources consist of two engineers with CAD capability, but the supplier reports no patents, no new products in the past year, no ODM, SDK, private-mold, professional-technical-supplier, or 3D-design capability. It states that design services are fully customizable and that engineers provide samples according to customer requirements. Overseas service infrastructure is limited, with no overseas warehouses, showrooms, agents, branches, or offline trade-show participation reported. Lead times are stated as within 15 working days in both peak and off-peak seasons, but overseas-service coverage is reported as zero.

CertificationsSupplier-management-system certification is explicitly recorded as NIL. This is direct evidence that no such certification is reported in the provided information.

After-Sales capabilityThe supplier has no written procedures or records for service assessment, corrective and preventive actions, or complaint handling. It also reports no overseas warehouse, showroom, agent, branch, or offline trade-show capability, although it lists multiple quotation and payment terms and a stated lead time within 15 working days.

R&D capabilityInnovation evidence is weak: the supplier reports zero R&D patents, no new products in the past year, no ODM, SDK, private-mold, professional-technical-supplier, or 3D-design capability, and no available R&D design-input, output, review, verification, or validation documentation. Two R&D engineers and CAD capability are reported, but these do not offset the explicitly stated limitations.

Customization capabilityThe supplier explicitly states that its design services provide full customization and that its two R&D engineers provide samples according to customer requirements. However, it also reports no private-mold capability and no 3D software design service, indicating customization is available but supported by limited design infrastructure.

Product Q&A

Q:What is the warranty period for the machine?

We provide a comprehensive 2-year warranty for all our mechanical equipment. During this period, if any component fails due to manufacturing defects, we will replace it free of charge. Our warranty also includes free labor for repairs related to these defects.

Q:How can I get technical support?

Our team of experienced engineers is available 24/7 to offer technical support. Whether it's a question about equipment operation, troubleshooting, or maintenance, you can reach us via email, phone, or our online customer service platform. We aim to respond to all inquiries within 8 hours.

Q:How long does it take to receive spare parts?

To ensure the continuous operation of your equipment, we maintain a large inventory of high-quality spare parts. We can supply the required spare parts within 3 business days upon receiving your order. Additionally, we offer competitive prices for these parts, and they come with a 6-month quality guarantee.

Q:Do you provide on-site service?

For complex issues that cannot be resolved remotely, we provide on-site service. Our service technicians will be dispatched to your location as soon as possible, usually within 15 business days depending on your geographical location. We cover all travel and accommodation expenses for on-site service within the warranty period for issues covered by the warranty.

Q:What languages does the machine support?

The cotton candy machine supports 125+ languages, including English, Chinese, French, Russian, Spanish, and Arabic, ensuring ease of use for international customers.