What payment methods are supported?

The machine supports banknotes, coins, credit cards, and QR code payments.

Does the machine offer regular maintenance?

Yes, we offer regular maintenance packages where technicians visit at pre-arranged intervals to clean the equipment and replace worn-out parts.

Smart Coin-Operated Ice Cream Vending Machine for Hard Ice Cream

Name: Smart Coin-Operated Ice Cream Vending Machine for Hard Ice Cream
Brand: Henan Dingdian Machinery Co., Ltd
SKU: 2092262402

Henan, ChinaHenan Dingdian Machinery Co., Ltd

US$5,150.00-8,000.00

1 Piece

Sample price:US$7000.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

Lifetime

Warranty

2 Years

Model NO.

DD-100IC

Certification

CE, ISO9001

Power Source

Electric

Process

Thermal Processing

Automatic Grade

Automatic

Application

Ice Cream, Candy, Chocolate, Popcorn, Chips, Biscuit, Donut, Pizza

Customized

Product Name

Ice Cream Machine

Keyword

Ice Cream Vending Machine

Color

White, Black, Custom

Logo

Customized

Weight

280kgs

Capacity

100cups

Languages

85 National Languages Are Supported

Voltage

220V/240V/380V

Core Components

Wireless Waterproof Smart Stove, Stepper Motor

Network

4G, WiFi

Cooling Temperature

15-20 Degree Celcuis

Touch Screen Options

32"

Transport Package

Wooden Cases or Container

Specification

Automatic vending machine

Trademark

DINGDIAN

Origin

China

HS Code

8476810000

Production Capacity

500PCS Per Month

Key features

Lifetime After-Sales Service: Comprehensive support including warranty, technical assistance, spare parts, and on-site service for the machine's entire life.

2-Year Warranty Coverage: Covers all mechanical defects with free parts replacement and labor for repairs related to manufacturing defects.

24/7 Technical Support: Engineers available via email, phone, or online platform with an 8-hour response time for all inquiries.

Fast Spare Parts Delivery: Required spare parts supplied within 3 business days with a 6-month quality guarantee and competitive pricing.

On-Site Service Support: Technicians dispatched within 15 business days for complex issues, with travel and accommodation covered during warranty.

32-Inch Interactive Touch Screen: Provides excellent visual effects and a superior control experience for user interaction.

Multi-Flavor Customization: Supports 3 kinds of jam sauces and 3 kinds of nuts that can be matched freely for fresh tasting.

Flexible Payment Options: Accepts banknotes, coins, credit cards, and QR codes for convenient transactions.

Company profile

Fast DeliveryQuality AssuranceR&D CapabilitiesFull Customization

Henan Dingdian Machinery Co., Ltd

Henan, China

Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤1.28h

AI-Powered supplier vetting

SummaryThe supplier operates across a broad range of material and product sales categories and describes applications in water-well construction, geothermal exploration, machinery manufacturing, and prefab container houses. It reports no supplier-management-system certifications, no quality-control test equipment, and no documented R&D or service-management procedures. R&D resources consist of two engineers with CAD capability, but the supplier reports no patents, no new products in the past year, no ODM, SDK, private-mold, professional-technical-supplier, or 3D-design capability. It states that design services are fully customizable and that engineers provide samples according to customer requirements. Overseas service infrastructure is limited, with no overseas warehouses, showrooms, agents, branches, or offline trade-show participation reported. Lead times are stated as within 15 working days in both peak and off-peak seasons, but overseas-service coverage is reported as zero.

CertificationsSupplier-management-system certification is explicitly recorded as NIL. This is direct evidence that no such certification is reported in the provided information.

After-Sales capabilityThe supplier has no written procedures or records for service assessment, corrective and preventive actions, or complaint handling. It also reports no overseas warehouse, showroom, agent, branch, or offline trade-show capability, although it lists multiple quotation and payment terms and a stated lead time within 15 working days.

R&D capabilityInnovation evidence is weak: the supplier reports zero R&D patents, no new products in the past year, no ODM, SDK, private-mold, professional-technical-supplier, or 3D-design capability, and no available R&D design-input, output, review, verification, or validation documentation. Two R&D engineers and CAD capability are reported, but these do not offset the explicitly stated limitations.

Customization capabilityThe supplier explicitly states that its design services provide full customization and that its two R&D engineers provide samples according to customer requirements. However, it also reports no private-mold capability and no 3D software design service, indicating customization is available but supported by limited design infrastructure.

Product Q&A

Q:What is the warranty period?

We provide a comprehensive 2-year warranty for all our mechanical equipment.

Q:What is covered under the warranty?

During the warranty period, we replace any component failing due to manufacturing defects free of charge and include free labor for repairs related to these defects.

Q:How can I get technical support?

Our team of experienced engineers is available 24/7 via email, phone, or online customer service platform, aiming to respond to all inquiries within 8 hours.

Q:How long does it take to receive spare parts?

We can supply the required spare parts within 3 business days upon receiving your order, and they come with a 6-month quality guarantee.

Q:Do you provide on-site service?

Yes, for complex issues, technicians are dispatched as soon as possible, usually within 15 business days, with travel and accommodation covered during the warranty period.