What should we do if goods are received with some quality problems?

All goods have been inspected during the assembling and packing, the chance to get defective slide is very rare. If there are some quality problems, such as finish problem, damaged problem, please kindly take some photos and show to us proof, also please show us the carton imge to locate the quality supervisor. After we verified the problem, we will give refund or resend the goods.

3-7/32 in. Black Pocket Door Pull with Passage Handle

Name: 3-7/32 in. Black Pocket Door Pull with Passage Handle
Brand: EC Hardware Co., Ltd.
SKU: 1964030795

Guangdong, ChinaEC Hardware Co., Ltd.

US$25.00

500 Sets

US$23.00

501+ Sets

Sample price:US$14.00/set.Request sample

Product profile

Customization

Available

After-sales Service

3 Years Warranty

Warranty

3 Years

Material

Iron

Type

Sliding Door Handle Lock

Style

Modern

Shape

Mortise Door Lock

Anti-theft Standard

Part

Lock

Backset

60mm

Door Thickness Fits

35-50mm

Lock Cylinder Length

50mm

Usage

Household Door Locks, Bedroom, Bathroom

Finish

DAB,Dac,Gp,PVD,Sg

Application

Wooden Doors and Metal Doors

Size of Outer Package

35.7X19.5X42cm

G.W.

22 Kgs/CTN

Transport Package

1set/High Quality Color Box, 30 Sets/ Carton

Specification

150*45mm

Trademark

ARIENTAL

Origin

Guangdong, China

HS Code

8301400000

Production Capacity

50000 PCS/Year

Key features

3-Year Warranty Coverage: Comprehensive 3-year warranty for mechanical defects and quality assurance.

Multiple Finish Options: Available in DAB, Dac, Gp, PVD, and Sg finishes to match various styles.

Versatile Door Compatibility: Suitable for wooden and metal doors with thickness ranging from 35-50mm.

Secure Mortise Lock Design: High-security mortise lock with keyed, passage, privacy, and dummy options.

Customizable Packaging: Customized outer package size and branding available for bulk orders.

Sample Inspection Available: Free samples provided for quality verification before mass production.

Flexible Payment Terms: Accepts T/T and LC payment methods for secure transactions.

Quality Guarantee Policy: Full refund or replacement provided for verified quality issues upon proof.

Company profile

EC Hardware Co., Ltd.

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service AvailableExport Year: 2013-08-21 CertifiedNearest Port: Jiangmen Port, Guangzhou PortAverage Response Time: ≤2.06h CertifiedTerms of Payment: T/T, PayPal

AI-Powered supplier vetting

SummaryJiangmen EC Hardware Co., Ltd. is identified as a Chinese limited-company factory established in 2013, supplying door, glass, furniture, bathroom, and window hardware. It reports BSCI certification, five production lines, 6–10 quality-control staff, three years of R&D-engineer experience, and annual door-lock productivity of 500,000 sets. The supplier exports extensively, with exports representing 71%–90% of sales, and serves markets across Europe, North America, South America, the Middle East, and Asia. It states that it provides products, service, and solutions, but the slices do not document a formal after-sales process, customization capability, or detailed innovation outcomes. One trade record links the supplier to EUROMOBILIA SOCIEDAD ANONIMA, although the record contains only a single transaction. Some company-profile figures are inconsistent, including reported employee and factory-area information, so operational scale should be verified.

Supplier typeThe supplier is described as a factory and a limited company located in Jiangmen, Guangdong, China. Its listed product scope covers door, glass, furniture, bathroom, and window hardware, indicating a hardware manufacturing business rather than only a trading entity.

CertificationsThe company description explicitly states that the factory has BSCI certification. However, supplier management-system certification is separately listed as NIL, so no additional management-system certification is evidenced.

Production capacityThe supplier reports five production lines, 6–10 quality-control staff, and annual door-lock productivity of 500,000 sets, with one-month off-season lead time and two-to-three-month peak-season fulfillment. It also states that products use advanced equipment and strict QC procedures; however, conflicting profile figures on plant area and staffing warrant verification.

Client casesThe supplier reports customers or markets in Europe, North America, South America, the Middle East, and Asia, and one trade record associates it with EUROMOBILIA SOCIEDAD ANONIMA. The evidence demonstrates market reach and one identifiable buyer association, but only one transaction is documented and no detailed project outcomes or references are provided.

Product Q&A

Q:What's the MOQ for the first purchasing?

If make logo and brand package, MOQ is 1000 sets; If there is no need for brand logo and package, MOQ is 50 ctns per size.

Q:What will be the delivery time?

Normally is 30-40 days after order confirmed by both parties.

Q:Before purchasing, how can we get to know the quality?

We can send sample to you to check. Also cusomer can appoint some agent to inspect the mass production quality in our factory to make sure the quality.

Q:What's the payment terms?

TT / LC

Q:What's the price term?

EXW/FOB/CNF/CIF depends on customer's requirement.