What should we do if goods are received with some quality problems?

All goods have been inspected during the assembling and packing, the chance to get defective slide is very rare. If there are some quality problems, such as finish problem, damaged problem, please kindly take some photos and show to us proof, also please show us the carton imge to locate the quality supervisor. After we verified the problem, we will give refund or resend the goods.

UPVC Universal Inline Lockable Window Handle Spindle Kit

Name: UPVC Universal Inline Lockable Window Handle Spindle Kit
Brand: EC Hardware Co., Ltd.
SKU: 1965235925

Guangdong, ChinaEC Hardware Co., Ltd.

US$25.00

1,000 Pieces

Sample price:US$100.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

3 Years Warranty

Warranty

3 Years

Model NO.

WL03

Material

Zinc Alloy

Anti-theft Standard

Certification

RoHS

Transport Package

Exporting Packing

Specification

Size: 18.2 * 3cm

Trademark

OEM

Origin

China

Production Capacity

10000

Key features

3-Year Warranty Coverage: Comprehensive warranty protection for 3 years on all mechanical defects.

Universal Handle Compatibility: Suitable for both left and right-handed handles on PVCu and timber windows.

Multi-Length Spindle Kit: Pre-packed with 5 spindles covering 9, 15, 30, 40, and 55mm lengths.

Premium Finish Options: Available in White, Polished Gold, and Polished Chrome finishes.

Anti-Theft Standard B: Meets B standard anti-theft requirements for enhanced security.

RoHS Certified Material: Manufactured with Zinc Alloy complying with RoHS environmental standards.

OEM and Customization: Personalized customization and OEM services are fully feasible.

Multiple Certifications: Certified under EN1935, EN1906, and EN12209 for quality assurance.

Company profile

EC Hardware Co., Ltd.

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service AvailableExport Year: 2013-08-21 CertifiedNearest Port: Jiangmen Port, Guangzhou PortAverage Response Time: ≤1.98h CertifiedTerms of Payment: T/T, PayPal

AI-Powered supplier vetting

SummaryJiangmen EC Hardware Co., Ltd. is identified as a Chinese limited-company factory established in 2013, supplying door, glass, furniture, bathroom, and window hardware. It reports BSCI certification, five production lines, 6–10 quality-control staff, three years of R&D-engineer experience, and annual door-lock productivity of 500,000 sets. The supplier exports extensively, with exports representing 71%–90% of sales, and serves markets across Europe, North America, South America, the Middle East, and Asia. It states that it provides products, service, and solutions, but the slices do not document a formal after-sales process, customization capability, or detailed innovation outcomes. One trade record links the supplier to EUROMOBILIA SOCIEDAD ANONIMA, although the record contains only a single transaction. Some company-profile figures are inconsistent, including reported employee and factory-area information, so operational scale should be verified.

Supplier typeThe supplier is described as a factory and a limited company located in Jiangmen, Guangdong, China. Its listed product scope covers door, glass, furniture, bathroom, and window hardware, indicating a hardware manufacturing business rather than only a trading entity.

CertificationsThe company description explicitly states that the factory has BSCI certification. However, supplier management-system certification is separately listed as NIL, so no additional management-system certification is evidenced.

Production capacityThe supplier reports five production lines, 6–10 quality-control staff, and annual door-lock productivity of 500,000 sets, with one-month off-season lead time and two-to-three-month peak-season fulfillment. It also states that products use advanced equipment and strict QC procedures; however, conflicting profile figures on plant area and staffing warrant verification.

Client casesThe supplier reports customers or markets in Europe, North America, South America, the Middle East, and Asia, and one trade record associates it with EUROMOBILIA SOCIEDAD ANONIMA. The evidence demonstrates market reach and one identifiable buyer association, but only one transaction is documented and no detailed project outcomes or references are provided.

Product Q&A

Q:What is the MOQ for the first purchasing?

If make logo and brand package, MOQ is 1000 sets; If there is no need for brand logo and package, MOQ is 50 ctns per size.

Q:What will be the delivery time?

Normally is 30-40 days after order confirmed by both parties.

Q:Before purchasing, how can we get to know the quality?

We can send sample to you to check. Also cusomer can appoint some agent to inspect the mass production quality in our factory to make sure the quality.

Q:What is the payment terms?

TT / LC

Q:What is the price term?

EXW/FOB/CNF/CIF depends on customer's requirement.