SummaryThe supplier is a limited company with robust service capabilities in quality control, corrective actions, and complaint handling. It is ISO certified and actively participates in fire safety drills. While lacking 3D design services and recent R&D innovation, it provides extensive customization options. Financial data from the past three years is available, but the supplier does not operate overseas warehouses or showrooms. Export activities are significant, supported by in-stock capacities and valid manufacturing contracts. Its participation in trade shows and proximity to Shenzhen Port enhance its operational reach.
CertificationsThe supplier holds ISO9001:2015, ISO45001:2018, and ISO14001 certifications, demonstrating compliance with quality, safety, and environmental standards.
After-Sales capabilityThe supplier has clear procedures and records for corrective actions and complaint handling, indicating strong after-sales service capability.
R&D capabilityThe supplier does not provide 3D software design services and has not launched new products in the past year, indicating limited innovation capability.
Customization capabilityThe supplier offers a wide range of customization options, including full customization from designs and samples.
Product Q&A
Q:What are your main products?
A:
Leather bed, bed base, headboard, foam mattress, natural latex mattress, memory foam mattress, spring and foam (latex) mix mattress, and fireproof (waterproof) mattress.
Q:What structure of mattress is best for sleeping?
A:
Please indicate your preference for firm, soft, or medium soft mattress, and we will recommend accordingly.
Q:Do you accept OEM or custom design orders?
A:
Yes, we do. Both OEM and custom design orders are warmly welcome.
Q:What is the warranty for the mattress?
A:
10 years warranty. If any quality problems on our side occur in this period, we will compensate for the goods or make a replacement.
Q:How should I import a mattress from you?
A:
1. Tell us your specific requests for the mattress. 2. After confirming details, we calculate the most economical delivery method based on quantity, and you make the deposit. 3. Mass production starts after deposit confirmation. 4. We update the specific shipping time to ensure timely shipping.
Send Inquiry
*To:DONGGUAN CITY DEXU FURNISHING CO.,LTD
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