Question 1

How much manpower and time is needed for installation?

Accepted Answer

It takes 2 hours and 4 workers to install 1 unit. We provide video instructions and complete foundation drawings.

Question 2

What tools are required for installation?

Accepted Answer

You need a crane, hand saw, hand drill, hexagonal screwdriver, rubber hammer, utility knife, hole saw, non-slip gloves, glass glue gun, tape measure, medical box, marker, foot ladder, and spirit level.

Question 3

What is the fastest lead time for production?

Accepted Answer

For regular sizes, the lead time is generally 7-15 days after receiving the deposit. It depends on the quantity ordered.

Question 4

Can the colors be customized?

Accepted Answer

Yes, we accept color customization. The standard color is white, but you can provide a color card number for us to reference.

Question 5

What is the maximum size available?

Accepted Answer

The maximum size is 4m*8m. The 8m surface is equipped with wind-resistant columns to support the top and bottom beams.

Question 6

What are the payment terms?

Accepted Answer

We generally use TT (wire transfer): 30% deposit, and the remaining 70% paid before shipment. Other methods like LC, Western Union, and PayPal are also accepted.

Question 7

Does the container leak water?

Accepted Answer

No, our company has never experienced water leakage problems in overseas orders, unlike some domestic manufacturers who lack quality control.

Question 8

Is a foundation required?

Accepted Answer

If the land does not subside, there is basically no need to lay foundations. We provide guidance based on geological conditions and complete foundation drawings.

Question 9

Can I add an extra roof?

Accepted Answer

Yes, roofs can be added. We can send pictures of previous roofing cases for your selection based on wind resistance, thermal insulation, or aesthetic requirements.

Question 10

How is the insulation handled?

Accepted Answer

Wall panels use 50mm rock wool sandwich panels, which can be upgraded to 75mm or 100mm thickness for better performance in extreme cold or hot weather.

Question 11

Can the floor be insulated?

Accepted Answer

Yes, the floor can be covered with insulation material without any problem.

Question 12

Do you provide installation guidance?

Accepted Answer

Yes, we have a professional installation team to guide. For orders over 300 sets, installation guidance is free; you only cover visa, air tickets, and accommodation.

Question 13

How do you guarantee quality?

Accepted Answer

Every production step is checked by inspectors. We measure material thickness, check paint surfaces, and ship wearing parts with spare materials. Photos and videos are taken before delivery.

Question 14

What is the compensation policy for losses?

Accepted Answer

We compensate for our mistakes. The compensation plan is reached by a double-issue agreement or according to the requirements of the contract.

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