Question 1

How much manpower and time is required for installation?

Accepted Answer

It takes 2 hours and 4 workers to install one unit.

Question 2

What tools are needed for installation?

Accepted Answer

Crane, hand saw, hand drill, hexagonal screwdriver, rubber hammer, utility knife, hole saw, non-slip gloves, glass glue gun, tape measure, medical box, marker, foot ladder, and spirit level.

Question 3

What is the fastest lead time?

Accepted Answer

For regular sizes, the lead time is generally 7-15 days after receiving the deposit.

Question 4

Can you customize the color of the container?

Accepted Answer

Yes, we accept color customization. You can provide a color card number for reference, though white is our standard popular color.

Question 5

What is the maximum size available?

Accepted Answer

The maximum size is 4m*8m, equipped with wind-resistant columns to support the top and bottom beams.

Question 6

What is your payment method?

Accepted Answer

We generally use TT (wire transfer) with a 30% deposit and the remaining 70% paid before shipment.

Question 7

Does the product leak water?

Accepted Answer

No, our company has never experienced water leakage problems in overseas orders due to our professional quality control.

Question 8

Is a foundation required?

Accepted Answer

If the land will not subside, there is no need for a foundation. We provide complete foundation drawings and video instructions.

Question 9

Can I add an extra roof?

Accepted Answer

Yes, roofs can be added. We can provide pictures of previous roofing cases for your selection based on wind resistance, insulation, or aesthetic needs.

Question 10

How is the container house insulated?

Accepted Answer

Wall panels are made of 50mm rock wool sandwich panels, which can be upgraded to 75mm or 100mm for extreme cold and hot weather.

Question 11

Can the floor be covered with insulation?

Accepted Answer

Yes, the floor can be covered with insulation without any problems.

Question 12

Do you provide installation guidance?

Accepted Answer

Yes, we have a professional installation team. For orders over 300 sets, guidance is free; you only cover visa, air tickets, and accommodation.

Question 13

How do you guarantee quality?

Accepted Answer

Every production step is checked by inspectors using vernier calipers. We check paint surfaces, ship spare parts, and provide photos/videos before delivery.

Question 14

Will you compensate for losses caused by your reasons?

Accepted Answer

Yes, we compensate for our mistakes based on a double-issue agreement or contract requirements.

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