Question 1

What kind of company are you? Are you a manufacturer or a trading company?

Accepted Answer

We are a professional drilling rig manufacturer with many years of experience, integrating R&D, design, production, and sales. Our factory is located in Shandong Province, and all products are manufactured in-house, ensuring controllable quality and competitive pricing.

Question 2

What types of drilling rigs do you mainly produce?

Accepted Answer

We professionally produce a variety of drilling rigs, including but not limited to: rotary drilling rigs, water well drilling rigs, geological exploration drilling rigs, etc. You can view detailed categories and model parameters in our 'Product Center'.

Question 3

Do your drilling rigs meet international standards and certifications?

Accepted Answer

Yes. Our products are manufactured in strict accordance with the ISO 9001 quality management system, and key components use internationally certified products such as CE and ISO. We can also assist customers in obtaining relevant certifications according to the requirements of the target market.

Question 4

How can I get a detailed quote for my drilling rigs?

Accepted Answer

You can get a quote by clicking the 'Inquire Now' button on the product page you are interested in and filling in your requirements.

Question 5

Does the quote include shipping, customs duties, and insurance?

Accepted Answer

Our standard quote is usually FOB Qingdao/Shenzhen port price, including the cost of transporting goods to the designated port of shipment and loading them onto the ship. Sea/air freight, destination port duties, insurance, etc., are borne by the buyer. We can also provide CIF/DDP quotes; please confirm the trade terms with the sales manager before placing an order.

Question 6

What is the minimum order quantity (MOQ)? Can drilling rigs be customized?

Accepted Answer

The MOQ for standard models is usually 1 unit. We support deep customization and can modify or redesign according to your specific construction requirements (such as drilling depth, borehole diameter, power, chassis, etc.). Customized products require more detailed communication and confirmation.

Question 7

What payment methods are accepted?

Accepted Answer

We accept T/T (telegraphic transfer).

Question 8

What is the delivery time? What is the shipping process?

Accepted Answer

The delivery time for standard model in-stock items is approximately 15-20 days. After production is completed, we will arrange inland transportation to the port, complete customs declaration, loading, and provide a full set of documents including the bill of lading. You can track the logistics status in real time.

Question 9

Which countries do you usually ship to?

Accepted Answer

Our drilling rigs have been exported to over 80 countries and regions worldwide, including Southeast Asia, Africa, the Middle East, South America, and Eastern Europe. We have extensive export experience and can handle various complex logistics and customs clearance documents.

Question 10

How do you guarantee the quality of your drilling rigs? Is there a warranty?

Accepted Answer

All drilling rigs undergo rigorous whole-machine testing and commissioning before leaving the factory. We offer a 12-month quality warranty (starting from the date the equipment arrives at the destination port), providing free repair or replacement of parts for malfunctions caused by materials or workmanship.

Question 11

How do you guarantee after-sales service and spare parts supply?

Accepted Answer

We provide: Remote technical support: Installation, operation, and troubleshooting guidance via video and telephone. Spare parts supply: Guaranteed long-term supply of commonly used spare parts, usually arranged for shipment within 7-15 days after order placement. Operation and maintenance manual: Providing both electronic and printed versions in English.

Question 12

Can I visit your factory? How do I schedule an appointment?

Accepted Answer

We warmly welcome potential customers and partners to visit our factory. Please contact our sales department at least one week in advance by email or phone to schedule an appointment so that we can arrange reception staff and preparations.

Product profile

Customization

After-sales Service

Warranty

Model NO.

Certification

Condition

Motor

Drill Hole Diameter

Drill Hole Depth

Bit Type

Drilling Way

Type

Color

Power

Weight

Working Dimension

Drilling Diameter

Drilling Depth

Traveling Speed

Climbing Ability

Machine Power

Engine Brand

Drill

Drill Bit Selection

1.Power Source

2.Power Source

Diameter of Drill Rod

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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