High-Capacity VoIP Gateway for Efficient Call Center Operations

Name: High-Capacity VoIP Gateway for Efficient Call Center Operations
Brand: Nanjing Deshiweiye Software Technology Co., Ltd
SKU: 2050037665

Jiangsu, ChinaNanjing Deshiweiye Software Technology Co., Ltd

US$63,081.00-145,707.00

1 Piece

Sample price:US$145707.00/piece.Request sample

Product profile

Type

Gateway

Protocol

TCP/IP

Support

SMS

Model NO.

HWD-U1981

Wire or Not

Wire

Color

Black

Single-User Capacity

8500~20000

Power Consumption

550W

Weight

10kg

Trunk Port

Max 60CH FXO, 24e1/T1, 20bri

The Number of Meeting Channels

Maximum 2000 Participants, up to 660 Venues, and U

Transport Package

Carton

Specification

86.1mm*447mm*708mm

Trademark

HWD

Origin

China

HS Code

851762

Production Capacity

5000000/Year

Key features

High User Capacity: Supports up to 20,000 users per sub rack with hybrid networking of analog and IP phones.

Carrier-Class Reliability: Ensures 99.999% uptime with redundancy backup for key modules and 30-year MTBF.

Extensive Trunk Support: Connects via Max 60CH FXO, 24E1/T1, 20BRI, and SIP trunks to PSTN or private networks.

Advanced Conferencing: Built-in high-fidelity audio conferencing supporting up to 2000 participants across 660 venues.

Modular Hot Swapping: Equipped with modular function boards for simplified installation and easy maintenance.

One Number Link: Allows users to answer incoming calls from anywhere at any time via a single number.

Intelligent Cost Control: Features number analysis, whitelists, blacklists, and 32-level customized call rights.

Company profile

Nanjing Deshiweiye Software Technology Co., Ltd

Jiangsu, China

Business Type: Manufacturer/FactoryAverage Response Time: ≤1.01h

AI-Powered supplier vetting

SummaryNanjing Deshi Weiye Software Technology Co., Ltd. is identified as a China-based manufacturer/factory in the electrical and electronics sector, specializing in integrated communications, NGN, emergency command, PBX, VoIP, gateway, and video-conferencing solutions. The supplier reports ISO 9001, ISO 14001, and ISO 20000 certifications, four production lines, and 50 quality-control staff. Its descriptions claim recognized products and after-sales service, global business coverage, and rapid market growth, but these claims are not independently substantiated in the provided information. Custom configuration is explicitly offered for some communication equipment. No specific customer names, case studies, R&D-engineer experience, or sufficient evidence to assess financial credibility are provided.

Supplier typeThe supplier is explicitly classified as a factory and Manufacturer/Factory, operating in China’s electrical and electronics sector. Its stated business focuses on integrated communication and information solutions, including NGN, emergency command, PBX, VoIP, gateway, and video-conferencing products.

CertificationsThe supplier reports holding ISO 9001, ISO 14001, and ISO 20000 certifications. These are explicit certification claims in the provided data, although no certificate numbers, validity dates, or issuing bodies are supplied.

After-Sales capabilityThe supplier describes its after-sales service as meticulous and states that its products and after-sales service have received strong customer recognition. This supports the existence of an asserted after-sales capability, but no service-response metrics, support coverage, or concrete service procedures are provided.

R&D capabilityThe supplier states that it develops next-generation NGN converged communication, emergency command, and dispatch systems, and emphasizes innovation as an enterprise value. Its product range includes IPPBX, IAD, relay, emergency-command, and video-conferencing equipment, indicating relevant product-development activity, but no R&D staffing or patent evidence is provided.

Production capacityThe supplier reports four production lines and 50 quality-control staff. It also presents itself as a manufacturer/factory, providing explicit evidence of production operations and quality-control resources, although capacity utilization and delivery performance are not stated.

Customization capabilityThe supplier explicitly states that its voice-program-control equipment has different capacities and can be configured according to customer needs. This directly supports customization capability for at least part of its product portfolio.