What technical support is provided after purchase?

We offer 24-hour technical support by email or calling, along with an English manual and operation video.

Can the machine be customized?

Yes, we offer customization options including from samples, designs, full customization, and minor customization.

What software formats are supported?

It supports graphic formats like BMP, PLT, DST, DXF, AI, CDR and software like CorelDraw, PhotoShop, and AutoCAD.

Crystal Surface Engraving Laser Machine (DW960)

Name: Crystal Surface Engraving Laser Machine (DW960)
Brand: Jinan Dwin Technology Co., Ltd.
SKU: 702689312

Shandong, ChinaJinan Dwin Technology Co., Ltd.

US$2,800.00-3,500.00

1 Set

Product profile

Customization

Available

Warranty

18 Months

Working Size

900mm*600mm

Model NO.

DW960

Laser Power

80W

Engraving Speed

0-60000mm/Min

Cutting Speed

0-10000mm/Min

Cooling Mode

Water Cooling

Control System

Leetro /Rdcam

Graphic Format Supported

Ai, BMP, Dst, Dwg, Dxf, Dxp, Las, Plt

Software Supported

Coreldraw, Photoshop

High Scanning Precision

2500dpi

Transport Package

Plywood Box, Free of Fumigation

Specification

CE, FDA, SGS

Trademark

DWIN

Origin

Jinan City, Shandong Province

HS Code

8456100090

Production Capacity

50 Sets/Month

Key features

Long Laser Tube Life: High-efficiency laser tube with a lifespan exceeding 10,000 hours for stable performance.

High Precision Cutting: Imported focus lens and metal reflect mirror ensure strong cutting ability and high precision.

Advanced Control System: DSP control system with professional motion chip for high-speed curve cutting and shortest path selection.

Convenient Offline Operation: Equipped with USB offline control system for faster and more convenient operation.

Versatile Material Support: Suitable for non-metal materials including acrylic, glass, leather, wood, and plastic.

18-Month Warranty: Comprehensive 18-month guarantee covering mechanical defects and parts.

24/7 Technical Support: Round-the-clock technical assistance available via email or phone calls.

Flexible Customization: Supports customization from samples, designs, and full customization options.

Company profile

Self-brandedYears of Export ExperienceStandardized quality controlImporters and Exporters

Jinan Dwin Technology Co., Ltd.

Shandong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 15 Years CertifiedNearest Port: Qingdao portAverage Response Time: ≤15h

AI-Powered supplier vetting

SummaryThe supplier operates across CNC, printing, insulating glass, environmental protection, medical, textile, and related equipment, with import and export scope subject to required approvals. It reports traceable raw materials, 100% finished-product inspection, ISO9001:2015 and CE certifications, sample/design/full customization, OEM service for well-known brands, and written procedures for service assessment, corrective actions, and complaints. Production evidence includes two lines, a 222.0 m² plant, inventory capability, and stated lead times within 15 workdays in both peak and off-season. Constraints include one R&D engineer, no SDK, no new products launched last year, no valid manufacturing-capacity contract with related subcontractors, no overseas warehouse or showroom, no continuous batch quantity reconciliation, and no outsourcing SOP. Financial information is represented only by years, without sufficient performance data for assessment.

CertificationsThe supplier reports an ISO9001:2015 management-system certificate and CE certification, and both slices identify CE as product compliance or product certification. These are explicit certification holdings, although the slices do not specify product scope, issuing bodies, or validity dates.

After-Sales capabilityThe supplier has written procedures and followed records for service assessment, corrective and preventive actions, and customer complaints, plus inventory capability and stated lead times within 15 workdays in both peak and off-season. However, it lacks overseas warehouse and showroom capability, so the evidence supports structured service handling but not comprehensive overseas support.

R&D capabilityThe supplier has one R&D engineer and offers no available SDK; it also reports no new products launched in the previous year. These explicit indicators show limited demonstrated recent innovation and software-development capability.

Production capacityThe supplier reports an assembling line, two production lines, raw-material traceability, 100% finished-product inspection, inventory capability, and lead times within 15 workdays. Countervailing weaknesses are the absence of a valid manufacturing-capacity contract with related subcontractors, no continuous batch quantity reconciliation, no outsourcing SOP, and a 222.0 m² plant, so production capability is evidenced but operational controls and scale have clear limitations.

Customization capabilityThe supplier explicitly supports customization from samples, customization from designs, full customization, minor customization, and flexible customization. This directly demonstrates broad stated customization coverage.

Client casesThe supplier reports OEM service for well-known brands and an 80%–100% repeat-buyer preference, indicating some customer retention and brand-related experience. It explicitly reports no cooperation with Fortune 500 companies; no named customer cases or verifiable project details are provided.