Question 1

What are the standard product dimensions, and is customized sizing available

Accepted Answer

Our carbon crystal wall panels adopt a standard dimension of 1220x2440mm.
To meet diverse project construction needs, we support customized length cutting services. Meanwhile, personalized customization is available for product surface colors, textures and partial technical specifications

Question 2

How long is the production lead time?

Accepted Answer

Normally the production cycle is around 15 days, subject to order quantity and factory production schedule.

Question 3

Are you a factory or a trading company?

Accepted Answer

We are a professional manufacturer. 
Our products enjoy global popularity thanks to reliable quality and competitive prices.

Question 4

What are the key differences between 5mm and 8mm carbon crystal wall panels?

Accepted Answer

The two specifications differ mainly in thickness, overall weight and applicable application scenarios. The 5mm carbon crystal wall panel features a lightweight design, which is well-suited for cost-controlled renovation projects and ceiling decoration applications. In contrast, the 8mm panel boasts a thicker structure, higher weight and enhanced structural stability. It is the optimal option for large-area wall decoration and engineering projects that require superior overall wall presentation

Question 5

Can you provide samples?

Accepted Answer

Yes, samples are free of charge, only freight is at your cost.

Question 6

How to select the right thickness (5mm/8mm) for project use?

Accepted Answer

For projects with strict budget constraints and requirements for rapid construction and renovation, the 5mm specification is the most cost-effective and practical choice. If your project demands higher structural rigidity, three-dimensional decorative effects and a more solid and exquisite wall finishing, the 8mm panel will be more appropriate. We provide one-on-one professional selection suggestions based on your actual project type, wall base condition and overall budget.

Question 7

What is the standard installation method for the wall panels?

Accepted Answer

The panels are professionally installed with structural adhesive, foam adhesive and supporting aluminum trim accessories. The whole installation process eliminates the need for keel construction in most application scenarios, which greatly simplifies the construction process. For flat and smooth wall bases, single structural adhesive installation is sufficient; for uneven wall surfaces, the combined use of structural adhesive and foam adhesive is recommended to ensure flat and firm installation.

Question 8

Are the panels applicable for ceiling installation and humid environments?

Accepted Answer

Thanks to its lightweight advantage, the 5mm panel is the preferred option for ceiling decoration. Our carbon crystal wall panels feature excellent moisture resistance and can be applied to most high-humidity indoor spaces. The final installation scheme will be adjusted according to on-site environmental conditions. For long-term water-logged areas such as independent shower zones, we recommend adopting professional waterproof decorative materials for better usability.

Question 9

What qualification certificates does the product possess?

Accepted Answer

The product has obtained authoritative B1-grade fire resistance certification and CE certification, meeting mainstream international safety and quality standards. For customers requiring additional customized certification documents, our team can verify the feasibility and complete relevant processing according to target market regulations and actual order demands.

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