Question 1

Are you a trading company or manufacturer?

Accepted Answer

We are a professional manufacturer in Shandong China with 15 years of experience and two main workshops. Our EagleTech Energy brand has been established since 2009.

Question 2

Can I have a sample order?

Accepted Answer

Yes, we welcome sample system orders to test and check quality. Mixed samples with different accessories are acceptable.

Question 3

What is the lead time for production?

Accepted Answer

Sample systems need 5-7 working days, while mass production time requires 3-4 weeks depending on order quantities and shipping method.

Question 4

Do you have a minimum order quantity (MOQ)?

Accepted Answer

We offer a low MOQ of 1 system for sample testing, which is available and welcome.

Question 5

How do you ship the goods and how long does it take?

Accepted Answer

Airline and sea shipping are optional. Shipping time depends on the distance and the destination port.

Question 6

How to proceed an order?

Accepted Answer

First, let us know your requirements and application. Second, we provide a solution based on local weather. Third, you confirm system parts. Fourth, we issue a P.I. upon payment receipt.

Question 7

What are your payment terms?

Accepted Answer

We accept 100% T.T. bank transfer or Western Union. For orders over USD30,000, we accept 30% in advance and 70% balance before shipment.

Question 8

Can I print my logo on the products?

Accepted Answer

Yes, please inform us formally before production and confirm the design based on our sample.

Question 9

Do you offer a guarantee and what certificates do you have?

Accepted Answer

Yes, we offer a 3-5 year warranty. We have passed ISO, CE, FCC, and RoHS certifications and hold patents for our turbines and controllers.

Question 10

How do you handle faulty products?

Accepted Answer

Defective rate is less than 0.2%. During the warranty period, we send new accessories for small quantities or repair and resend items. Solutions are discussed for larger issues.

Product profile

Customization

Output Type

Number of Blade

Model NO.

Rotating Shaft

Stress Way of Blade

Power

Phase

Certification

Model

Wind Power(W)

Start Torsion(N/M)

Start Windspeed(M/S)

Rated Windspeed(M/S)

Work Windspeed(M/S)

Safe Windspeed(M/S)

Rpm/Rated Revolution(R/M)

Host Weight(Kgs)

Tower Height(M)

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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