Question 1

What is the OTC Hearing Aid?

Accepted Answer

OTC hearing aids are self-fit hearing aids designed for adults aged 18 and over who have mild to moderate hearing loss in both ears. If you have a tight budget and a mild hearing loss, then the Earsmate best OTC hearing aids may be a good fit for you. On the August 16 of 2022, the Food and Drug Administration (FDA) Of the USA released its final rules establishing a regulatory category for over-the-counter (OTC) hearing aids.

Question 2

What is the payment way/method?

Accepted Answer

You can pay by Paypal, or T/T HSBC Bank or L/C for order in the Earsmate hearing aid store.

Question 3

What is the shipping way/method?

Accepted Answer

There is the Express shipping way of DHL/UPS/FedEx/TNT, which is expensive shipping freight but short shipping time about 5-7 days. Also, it is the post shipping way with cheap freight but long shipping time about 30 days. For the bulk quantity order, the shipping by Airplane or by Sea is available too.

Question 4

What is the lead time or delivery time for order after payment?

Accepted Answer

For samples or small order, it is about 2-3 days for delivery after payment. For bulk order, the delivery time is about 5-7 days if Qty 100 - 500pcs the delivery time is about 9-12 days if Qty 500 - 1000pcs the delivery time is about 13-17 days if Qty 1000 - 5000pcs

Question 5

Do you have OEM service ?

Accepted Answer

Yes, the OEM service is available. We can make your customized color box,print your logo on color box or print logo on hearing aid body.

Question 6

What pieces do all hearing aids share?

Accepted Answer

It is a great idea to know the similarities of all hearing aids before trying to judge the differences. There are four primary similarities with all hearing aids: A speaker, a microphone, a battery and an amplifier. No discredit to all of the hearing aid companies out there but at the end of the day, their product is simply some combination of these four things.

Question 7

What is the different styles of hearing aids to choose?

Accepted Answer

There are five principle styles that all hearing aids are designed around. 1.Open fit(OF or RIC) - these leave the ear canal open and are really best for people with light to medium hearing loss. 2.In the ear(ITE) - the most common fit - these fill the ear canal and are good for those with severe hearing loss. 3.Behind the ear(BTE) - these hearing aids provide the most power and are almost a necessity for people with severe hearing loss. 4.In the canal(ITC) - good for mild to severe but not idea

Question 8

Why you can hear the whistle voice when wearing the hearing aids?

Accepted Answer

Earplugs and ear contact area is strictly closed, the amplified sound is leaked from the cracks and returned to the microphone to enlarge to produce the whistle. This phenomenon is similar to our common howling that the microphone close to the speaker. 1. The hand or an object close to the hearing aid, due to a part of the sound-reflecting in your palm or the object and returns to the microphone to further amplified. 2. The hearing aid is not completely inserted into the ear canal or not tight s

Question 9

What is the types of Hearing Loss?

Accepted Answer

Not all hearing loss can be corrected through the use of hearing aids or alternative listening devices. The type of hearing loss determines the specific treatment required. There are four types of hearing loss: 1.Conductive: This could be caused by something as simple as earwax buildup! 2.Sensorineural: This is caused when tiny hairs in the cochlea are missing or damaged. 3.Mixed: This is a combination of conductive and sensorineural hearing loss. 4.Central: Strokes and central nerve diseases ar

Question 10

How to do the adaptive training with hearing aid?

Accepted Answer

You might think the voices are not real and clear enough for the first using. Because you Have become accustomed to the original hearing status. You would heard some unfamiliar voice for the first using because haven't adapt yet. The main way to solve this problem is make some necessary adaptive training, beginning time not too long, the volume is not too large, slowly adapt. Hearing aid adaptation training is not complicated, the general principle is to adhere to wear, step-by-step adapt: 1. Th

Question 11

What can the Hearing aid DO?

Accepted Answer

Hearing aids come in different shapes and sizes but work in a similar way. They have a built-in microphone that picks up sound, which is processed electronically. The resulting signals are then passed to a receiver - like a tiny loudspeaker - where they are converted into louder sounds that you can hear. Hearing aids will help you hear everyday sounds like your phone and make it easier to follow conversations. You may also be able to enjoy listening to music, the TV and radio again. If you have

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