What after-sales service is provided?

We provide all life cycle after-sales service to support the product throughout its operation.

Wheel Set for Railway Wagon and Passenger Coach

Name: Wheel Set for Railway Wagon and Passenger Coach
Brand: Suzhou East Railway Co., Ltd.
SKU: 2137891355

Jiangsu, ChinaSuzhou East Railway Co., Ltd.

US$5,000.00

5-49 Pieces

US$4,800.00

50+ Pieces

Product profile

Customization

Available

After-sales Service

All Life Cycle

Warranty

12 Months

Model NO.

wheelset

Customized

Certification

ISO14001, ISO9001

Type

Bolster for Bogie

Material

AAR/Uic

Weight

50-2000kg

Manufacture Method

Casting/Forging

Surface

Painting

Transport Package

Wooden Box

Specification

Railway Standard

Trademark

East Railway

Origin

China

Production Capacity

50000 Pieces/Year

Key features

Customized Material Options: Available in AAR or UIC standard materials to meet specific project needs.

Customized Weight Range: Weight can be tailored from 50kg to 2000kg based on application requirements.

Customized Manufacturing Method: Offers both casting and forging methods to suit different performance criteria.

Customized Surface Treatment: Surface finishing options include painting to ensure durability and protection.

ISO Certified Quality: Certified under ISO14001 and ISO9001 standards for environmental and quality management.

12 Months Warranty: Comes with a standard 12-month warranty period for peace of mind.

All Life Cycle Service: Provides comprehensive after-sales service throughout the entire product lifecycle.

Versatile Application: Suitable for freight wagons, locomotives, passenger cars, and various railway bogies.

Company profile

Suzhou East Railway Co., Ltd.

Jiangsu, China

Business Type: Manufacturer/Factory, Trading Company, Other, Group CorporationAverage Response Time: ≤1.38h

AI-Powered supplier vetting

SummarySuzhou East Railway Co., Ltd. is a China-based rail transit supplier headquartered in Suzhou, offering railway vehicle modules and systems, spare parts, renovation and maintenance, technical project management, tender support, and after-sales services. The supplier reports broad customization, ODM capability, new product activity, and OEM service for well-known brands. It has participated in an offline railway exhibition and accepts FOB, CIF, CFR, and EXW quotation terms. After-sales service and corrective-action/customer-complaint procedures are documented with followed records. However, no overseas warehouse, showroom, agent, or branch is reported; SDK availability is explicitly absent; quality assurance, traceability, fire-drill status, and environmental assessment status are unknown; and quality-control testing equipment is reported as zero. Financial records are indicated for 2021–2023, but no monetary information is assessed.

Supplier typeThe supplier is identified as Suzhou East Railway Co., Ltd., headquartered in Suzhou, Asia, with a product and service portfolio centered on railway vehicle modules and systems, spare parts, maintenance, technical project management, tender support, and after-sales service. This supports classification as a rail transit equipment and services supplier.

After-Sales capabilityThe supplier explicitly offers after-sales service and describes it as continuous and improvement-oriented, while its listed services include after-sales support. It also reports clear procedures and followed records for corrective and preventive actions and customer complaint handling, providing positive evidence of structured service support.

R&D capabilityThe supplier reports new products during the past year, ODM service, and multiple design customization modes. However, it explicitly has no available SDK, so the evidence supports product and design development capability but not SDK-based development support.

Customization capabilityThe supplier explicitly supports customization from samples, designs, full customization, minor customization, and flexible customization. The same capability is reported in multiple slices, providing direct evidence of broad customization coverage.