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Repair Program: Thermal CTP Machine Laser Imaging Head
Negotiable
1 Set

Product profile

Customization

Available

After-sales Service

1 Year Warranty

Warranty

1 Year Warranty with Spare Sparts

Model NO.

Thermal Head

Throughput

45pph

Plate Size

Max. 800X660(mm), Min. 300X260(mm)

Resolution

2400dpi

Sea Port

Shanghai/ Ningbo

Transport Package

Standard Exporting Plywood Boxes

Specification

232x108x96(cm)

Trademark

EcooGraphix

Origin

China

HS Code

844230

Production Capacity

10000 Sets/Year

Key features

Comprehensive Repair Service: Fix and return original laser head for US$6500-US$8500 with 1-year warranty on same problem.
Head Replacement Option: Send back a new laser head for US$11500 with 1-year warranty coverage.
Global Technical Support: Engineers available for installation and training; 7x24 hours support for any problems.
Wide Compatibility: Supports third-party CTP thermal heads in the market for repair and replacement.
Flexible Customization: Offers full, minor, and flexible customization from samples or designs.
Fast Lead Time: Usually 10-30 days to meet demands, with peak season lead time of one month.
Quality Assurance: 100% visual inspection of finished products by packing staff before shipment.
Complete Product Range: Provides Prepress CTP Systems, Post Press equipment, and printing consumables.

Company profile

Hangzhou Ecoographix Digital Technology Co., Ltd.
Importers and ExportersHigh Repeat Buyers ChoiceYears of Export ExperienceExperienced Team
CertifiedBusiness Type: Trading Company CertifiedR&D Capacity: ODM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 14 Years CertifiedNearest Port: Shanghai Port, Ningbo PortAverage Response Time: ≤3.17h

AI-Powered supplier vetting

SummaryHangzhou Ecoographix Digital Technology Co., Ltd. is a China-based limited company identified as both a trading company and manufacturer/factory, with 15 employees and products covering printing and plate-making equipment, varnish machines, and printing supplies. Its business scope includes optical, electronic, software, additive-manufacturing, mechanical, and related equipment activities. The supplier reports no OEM service for popular brands, no available SDK, no overseas showroom, and no overseas agents or branches, although it has participated in Europe Labelexpo. Service-management evidence is weak: relevant records and some supplier names exist, but there are no written procedures for service assessment, corrective/preventive actions, or complaint handling. Financial records are referenced for multiple years, but the slices do not provide substantive financial results. No certification, production scale, customization record, or customer case is documented.
Supplier typeThe supplier is identified as a trading company and manufacturer/factory, legally organized as a limited company in China. Its stated product scope includes printing machines, plate-making machines, varnish machines, and printing supplies, while its business scope covers a broader range of technical and equipment-related activities.
After-Sales capabilityThe supplier has some relevant service records and has provided names of some suppliers, but it has no written procedures or records for corrective and preventive actions or effective customer-complaint handling. It also reports no overseas showroom, overseas agent, or branch; participation in Europe Labelexpo demonstrates event participation but not an established after-sales network.
R&D capabilityThe business scope includes technology development, technology promotion, new-material technology promotion, additive-manufacturing equipment, optical and optoelectronic products, and software sales. However, the supplier explicitly reports no research and development capability with an available SDK, so documented innovation support is limited.
Customization capabilityThe supplier offers a broad range of equipment, electronic, software, optical, additive-manufacturing, and printing-related products, which indicates product breadth. Nevertheless, it explicitly reports no OEM capability for popular brands, and no other customization evidence is provided.

Product Q&A

Q:What are the repair and replacement service options?
A:
Program 1: Repair and return original head for US$6500-US$8500. Program 2: Replace with a new head for US$11500. Both include 1-year warranty.
Q:What is the warranty period for the service?
A:
The repair service provides a 1-year warranty for the same problem. The replacement service also includes a 1-year warranty.
Q:What information is required to start the service?
A:
Customers must provide photos of the existing laser head, the model number, and the year of manufacture.
Q:Who pays for the shipping costs?
A:
The customer is responsible for paying the shipment charges for sending the head and receiving it back.
Q:What is the lead time for orders?
A:
Usually 10-30 days. During peak season, the lead time is one month, and off-season is also one month.

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