What are the lead times for orders?

Both peak season and off-season lead times are within 15 working days.

What is the warranty period?

The product comes with a warranty of more than 12 months.

Can the product be customized?

Yes, OEM and ODM service support is available for customization.

Customer Service Point of Sale System 15/15.6 Inch Touch POS System

Name: Customer Service Point of Sale System 15/15.6 Inch Touch POS System
Brand: Shenzhen Edobbo Tech Co,. Ltd
SKU: 2136596205

Guangdong, ChinaShenzhen Edobbo Tech Co,. Ltd

US$269.00

1-99 Pieces

US$259.00

100+ Pieces

Product profile

Customization

Available

Touch Screen

Printer

Thermal

Model NO.

ED1562

Certification

CE, FCC, EMV

Function Type

POS for Consuming

Network Management

Support Network Management

System

Windows

CPU

32bit Quad-Core Arm Cortex-A17

Service Support

OEM/ODM

Warranty

More Than 12 Months

Resolution

1920*1080/1366*768

Screen Size

15.6inch

Touchscreen

10 Points Capactive Touch

Transport Package

Cardboard Box

Trademark

Edobbo

Origin

Guangdong

HS Code

8470501000

Key features

High-Performance Processor: Equipped with Intel Celeron J4125 or J6412 Quad-Core processors up to 2.70 GHz.

Versatile Memory & Storage: Supports up to 16GB DDR4 RAM and offers 32GB SSD to 512GB SSD or 500GB HDD options.

Durable Touchscreen: Features True-flat PCAP multi-touch with IP65 protection on the front panel.

Comprehensive Connectivity: Includes 2 COM ports, 5 USB 2.0, 1 USB 3.0, Gigabit LAN, VGA, and HDMI ports.

Flexible OS Support: Compatible with Windows 10, Windows 11, POS Ready 7, and Linux systems.

Fanless Cooling Design: Utilizes efficient fanless cooling to ensure silent and reliable operation.

OEM/ODM Service Support: Provides full customization services for branding and specific functional requirements.

Company profile

Shenzhen Edobbo Tech Co,. Ltd

Guangdong, China

Business Type: Manufacturer/FactoryExport Year: 2014-08-08Nearest Port: Shenzhen YanTianAverage Response Time: ≤10.72hTerms of Payment: LC, T/T, D/P, etc.International Commercial Terms(Incoterms): FOB, EXW, CFR, CIF, DAT, DDP, DAP, CIP, Others, FCA

AI-Powered supplier vetting

SummaryThe supplier is identified as a professional technical supplier with 3D software design capability and broad customization services. It holds ISO9001:2015, RoHS, and CE certifications, and reports quality assurance and raw-material traceability. Export experience is established, with self-operated import/export rights and stated export activity for eight years. However, it lacks an available SDK, written complaint-handling and corrective-action procedures, approved supplier records, inventory, overseas warehouses, overseas agents or branches, and offline trade-show participation. Production-related evidence is mixed: lead times are stated as within 15 working days, but no valid manufacturing-capacity contract with related subcontractors is reported, and finished-product inspection is performed by packing staff. No Fortune 500 customer cooperation is reported.

Supplier typeThe supplier explicitly identifies itself as a professional technical supplier. Its scope covers computer hardware, software and peripheral equipment manufacturing, electronic special equipment manufacturing, and related wholesale and sales activities, indicating a technology-oriented manufacturing and trading profile.

CertificationsThe supplier reports an ISO9001:2015 management-system certificate and RoHS and CE product compliance certifications. It also reports quality assurance and raw-material traceability, although these quality practices do not add certifications beyond those stated.

After-Sales capabilityEvidence of after-sales and service-process maturity is limited: there are no written customer-complaint procedures, corrective/preventive-action records, or documented service-capability assessment procedures. The supplier also lacks inventory, overseas warehouses, overseas agents or branches, and overseas showrooms, although it states that services are offered in Türkiye.

R&D capabilityThe supplier reports professional technical R&D capability, 3D software design services, and multiple customization modes. However, it explicitly has no available SDK, so its innovation and integration capability is positive in design services but incomplete for SDK-based development.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization, supported by 3D software design services. These statements directly demonstrate broad customization coverage.

Client casesThe supplier explicitly reports no cooperation with Fortune 500 companies. No other named customers, project references, or customer case evidence is provided, so customer-case strength cannot be established.