Question 1

1.Customer service online time

Accepted Answer

Customer service: 24h online service, any problem can contact us online

Question 2

2.About customized service

Accepted Answer

Customized service: We have a professional R&D technical team to support personalized customization, which can help you to make special customization in the appearance, packaging and color of the products.

Question 3

3.About minimum order quantity

Accepted Answer

Minimum order quantity: The minimum order quantity is usually different for each product due to different process and different customized categories. You can contact our sales staff according to your needs, we will try our best to meet your needs

Question 4

4.About after-sales service

Accepted Answer

After the order is completed, our whole team will be at your service, dedicated staff will follow upthe logistics information and give you feedback. Our professional after-sales team wil provide you with technical help and solve your after-sales troubles.

Question 5

5.About Logistics

Accepted Answer

We use DHL \ UPS i FedEx etc, the time limit is 5-8 davs, which is convenient for you to get the samples quickly. lf the quantity is large, you can contact your own logistics, or we can contact specialized logistics, which can save a lot of logistics cost. The price will be different for diferentweight and time, we will offer you many choices when you place the order. The shipping cost ischarged by the logistics company, we do not add the cost.

Question 6

6.About the price

Accepted Answer

So the price of the product is shown on the page, refuse to return the price. The price of goodsvaries according to the quantity ordered. When you need to have customized needs, the price will be different for different needs, process and technology, you can contact me, we wil give you the best price.

Question 7

7.About certificate report

Accepted Answer

Each product we have our own appearance patent, products have domestic quality inspectionreport. Also equipped with various certificates including CE,FCC.

Question 8

8.About Payment Method

Accepted Answer

We recommend that you prefer EXW's payment method.

Question 9

9.Are you a factory or a trading company?

Accepted Answer

I am a factory, and we also have our own design, R&D, production , sales and service team, whichcan provide customers with stable, high quality products.

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