Business Type: Manufacturer/FactoryAverage Response Time: ≤1.24h
About Our Factory & Business Background
AddressUnit 1698, Building 3, Shengang Industrial Park, South Side of The Road, 200 Meters West of The Intersection of Weidu Avenue and Kunwu Road, Puyang City, Puyang, Henan, China
Our Production Capability & Technical Expertise
Main ProductsSludge Cleaning Robot, Pile Driver, Mobile Crusher, RC Drilling Rig, Self Loading Concrete Mixer, Road Sweeper, Concrete Pump, Sweeper, Water Well Drilling Rig, Polyurethane Spraying Machine
Product Q&A
Q:What is the warranty period for the main components?
A:
Main components are covered under 1 year or 2000 working hours warranty (whichever comes first). We provide free repair and replacement for quality-related issues within the warranty period.
Q:How quickly can you respond to service requests?
A:
We provide a 2-hour quick response after receiving your request.
Q:What are the on-site service timeframes based on location?
A:
Within 300 km: 24-hour on-site service. Within 600 km: 48-hour on-site service. Remote areas: 72-hour on-site service.
Q:Do you provide spare parts for discontinued models?
A:
Yes, we have genuine spare parts in stock with fast delivery and long-term supply for discontinued models.
Q:Is technical training available for new buyers?
A:
Yes, we provide free operation and maintenance training for new buyers along with 7x24 hours remote technical support.
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