CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples CertifiedExport Year: 6 Years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤2.90h
AI-Powered supplier vetting
SummaryEterne Machinery is a well-regarded supplier known for high product quality, fast delivery, and robust after-sales service. The company excels in R&D, offering customization and ODM/OEM services, and has participated in international trade shows. Although they do not manage overseas warehouses or showrooms, they maintain strong service capabilities and have clear procedures for quality control and customer complaint handling. Their certifications include CE and ISO9001:2015, and they have been active in exports for six years, primarily relying on self-managed import-export rights.
Supplier typeEterne Machinery operates as a combined company with a broad business scope, including sales of mechanical and environmental protection equipment.
CertificationsThe supplier holds CE certification for product compliance and an ISO9001:2015 certificate for management systems.
After-Sales capabilityEterne Machinery is known for reliable after-sales service with clear procedures for corrective actions and customer complaints. They offer various overseas services like equipment installation and maintenance.
R&D capabilityThe supplier has demonstrated innovation by launching new products in the past year and offering ODM services, though they lack SDK availability.
Production capacityThe company exports 41%-50% of its sales and has been exporting for six years, indicating substantial production capability.
Customization capabilityEterne Machinery provides customization from samples and offers both ODM and OEM services, reflecting strong customization capabilities.
Product Q&A
Q:Are you a factory or a trade company?
A:
We are factory.
Q:To which countries have your products been exported?
A:
Our products have been sold to Vietnam, Malaysia, Chile, Saudi Arabia, Zambia, Kenya, Turkey, Indonesia, Philippines, Australia, India, Pakistan and so on.
Q:How will you help the customer install the equipment?
A:
Our senior engineer will guide the installation and commissioning as well as the initial production.
Q:How about the wear parts supply?
A:
We offer wear parts to our customer with our most favorable price. If there are problems you could not handle, we will send our technicians to your place and you are therefore, responsible for all the cost involved.
Q:What about after-sale service?
A:
12 months warranty for all kinds of products
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