What after-sales support services are provided?

Services include quarterly surveys, free remote training, free on-site repairs under warranty, best-price spare parts out of warranty, 24/7 online support, and engineer arrival within 7 days.

What is the maximum communication distance?

The maximum communication distance for the system is 200 meters.

Nurse Calling Audio Station with Ce

Name: Nurse Calling Audio Station with Ce
Brand: Hunan Eter Medical Co., Ltd.
SKU: 757040282

Hunan, ChinaHunan Eter Medical Co., Ltd.

US$100.00-100,000.00

1 Piece

Sample price:US$100.00/piece.Request sample

Product profile

Customization

Available

Customized

Certification

CE, ISO13485

Model NO.

ETC

Scale

Small

Type

Medical Call System

Usage

Medical Ward Calling System

OEM/ODM

Acceptable

Language

English/Customized

Color

White/ Customized

Applicaion

Hospital Ward, Clinic, Nursing House

Mas Communication Distance

200m

Transport Package

Standard Export Packing

Specification

As Actual

Trademark

ETR

Origin

Changsha, Hunan, China

HS Code

8517122000

Production Capacity

2000sets/Month

Key features

CE & ISO13485 Certified: Medical device with CE and ISO13485 certification for Type 2 regulatory compliance.

Customizable Color & Language: Color and language can be customized to meet specific hospital requirements.

200m Communication Range: Maximum communication distance of 200 meters for reliable ward coverage.

Multi-Extension Support: Simultaneously receives calls from up to 32 bed extensions without omission.

Adjustable Volume & Priority: Features adjustable volume, night mode, and priority levels (Red, Yellow, Green).

1-Year Comprehensive Warranty: Full year warranty covering defects, free maintenance, and optional on-site installation.

24/7 Online Support: Round-the-clock online service with problem solutions provided within 48 hours.

Flexible System Configuration: Available in two-wire and four-wire systems with optional modules like music and bathroom extensions.

Company profile

Importers and ExportersSelf-brandedManagement CertificationPatents Awarded

Hunan Eter Medical Co., Ltd.

Hunan, China

Business Type: Manufacturer/FactoryExport Year: 2016-07-01Nearest Port: ShenZhenAverage Response Time: ≤4.39hTerms of Payment: LC, T/T, PayPal, etc.International Commercial Terms(Incoterms): FOB, CIF, EXW

AI-Powered supplier vetting

SummaryThe supplier demonstrates documented service procedures, complaint-handling processes, quality assurance, 100% finished-product inspection, five quality inspectors, and broad customization options. It holds or reports multiple management-system certifications, including ISO 9001:2015, ISO 14001, ISO 45001:2018, ISO 50001, and CE product compliance. The supplier reports inventory capability, one-month lead times in both peak and off-season periods, and participation in Arab Health. However, it has no valid manufacturing-capacity contract with related subcontractors, no overseas warehouse, overseas showroom, overseas agents or branches, and reports zero countries served overseas. Financial information is not assessed or disclosed here in accordance with the privacy requirement. Evidence is insufficient to confirm innovation capability or customer cases.

Supplier typeThe stated business scope includes sales of information-security, industrial-control, surveillance, internet, computer, IoT, and certain medical-device products, as well as technical services and technology-related development, consultation, exchange, and transfer. This supports classification as a technology and equipment supplier, but the slices do not specify its legal or manufacturing type.

CertificationsThe supplier reports ISO 50001, ISO 9001:2015, ISO 14001, and ISO 45001:2018 management-system certifications, plus CE product compliance certification. These explicitly indicate a broad reported certification portfolio.

After-Sales capabilityThe supplier has documented and followed procedures for corrective and preventive actions, customer complaints, and supplier-service assessment, and reports inventory capability and one-month average lead times in both peak and off-season periods. However, it has no overseas warehouse, showroom, agents, or branches, and reports zero countries offering overseas services, limiting demonstrated overseas after-sales reach.

Production capacityThe supplier reports 100% finished-product inspection, five quality assurance and quality control inspectors, quality assurance in quality-control processes, and listed production or testing equipment including laser cutting, bending, CNC machining, punching, plate shearing, and oxygen-generator testing equipment. Inventory capability is reported, but there is no valid contract with related subcontractors for manufacturing capacity.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. This is direct evidence of broad customization coverage.

Product Q&A

Q:What are the main components of the system?

The system consists of a host (installed in the nurse station), a secondary host (doctor's office/duty room), corridor displays (corridor), and bed extensions, bathroom extensions, and door lamps (ward).

Q:How does the nurse call process work?

Patients press the call button on their bed extension. The nurse station host receives the call for two-way talkback, and the corridor display shows the calling information to ensure a quick response.

Q:What certifications does this device have?

The device holds CE and ISO13485 certifications and is classified as a Type 2 Medical Device.

Q:Is customization available for this product?

Yes, OEM/ODM is acceptable. The color (White/Customized) and language (English/Customized) can be customized.

Q:What is the warranty period and coverage?

We offer a one-year warranty from testing/commissioning or delivery. It covers free maintenance for defects and provides on-site installation if required.