Is the color of the equipment customizable?

Yes, the color is customizable.

What after-sales services are provided?

Services include setting trace files, free remote instruction and training, free on-site repairs under warranty, best price spare parts out of warranty, 24/7 online support, and professional engineer on-site service within 7 days when needed.

Patient Calling Equipment with Ce/ISO

Name: Patient Calling Equipment with Ce/ISO
Brand: Hunan Eter Medical Co., Ltd.
SKU: 757204712

Hunan, ChinaHunan Eter Medical Co., Ltd.

US$100.00-100,000.00

1 Piece

Sample price:US$100.00/piece.Request sample

Product profile

Customization

Available

Customized

Certification

CE, ISO13485

Model NO.

ETC

Scale

Small

Type

Medical Call System

Usage

Medical Ward Calling System

OEM/ODM

Acceptable

Language

English/Customized

Color

White/ Customized

Applicaion

Hospital Ward, Clinic, Nursing House

Mas Communication Distance

200m

Transport Package

Standard Export Packing

Specification

As Actual

Trademark

ETR

Origin

Changsha, Hunan, China

HS Code

8517122000

Production Capacity

2000sets/Month

Key features

CE & ISO13485 Certified: Complies with CE and ISO13485 standards for medical device safety and quality.

Customizable Color & Language: Color and language options are customizable to meet specific hospital requirements.

Multi-Extension Support: Simultaneously receives calls from up to 32 bed extensions with priority indication.

Adjustable Volume & Night Mode: Volume is adjustable with a settable low-volume period for nighttime use.

12-Month Warranty Coverage: Full year warranty covering defects, with free maintenance until equipment operates properly.

24/7 Online Technical Support: Free online services available 24/7 with problem solutions provided within 48 hours.

Long Communication Range: Maximum communication distance of 200 meters for reliable ward coverage.

Flexible System Configuration: Available in two-wire and four-wire systems with optional modules like music and bathroom extensions.

Company profile

Importers and ExportersSelf-brandedManagement CertificationPatents Awarded

Hunan Eter Medical Co., Ltd.

Hunan, China

Business Type: Manufacturer/FactoryExport Year: 2016-07-01Nearest Port: ShenZhenAverage Response Time: ≤5.04hTerms of Payment: LC, T/T, PayPal, etc.International Commercial Terms(Incoterms): FOB, CIF, EXW

AI-Powered supplier vetting

SummaryThe supplier demonstrates documented service procedures, complaint-handling processes, quality assurance, 100% finished-product inspection, five quality inspectors, and broad customization options. It holds or reports multiple management-system certifications, including ISO 9001:2015, ISO 14001, ISO 45001:2018, ISO 50001, and CE product compliance. The supplier reports inventory capability, one-month lead times in both peak and off-season periods, and participation in Arab Health. However, it has no valid manufacturing-capacity contract with related subcontractors, no overseas warehouse, overseas showroom, overseas agents or branches, and reports zero countries served overseas. Financial information is not assessed or disclosed here in accordance with the privacy requirement. Evidence is insufficient to confirm innovation capability or customer cases.

Supplier typeThe stated business scope includes sales of information-security, industrial-control, surveillance, internet, computer, IoT, and certain medical-device products, as well as technical services and technology-related development, consultation, exchange, and transfer. This supports classification as a technology and equipment supplier, but the slices do not specify its legal or manufacturing type.

CertificationsThe supplier reports ISO 50001, ISO 9001:2015, ISO 14001, and ISO 45001:2018 management-system certifications, plus CE product compliance certification. These explicitly indicate a broad reported certification portfolio.

After-Sales capabilityThe supplier has documented and followed procedures for corrective and preventive actions, customer complaints, and supplier-service assessment, and reports inventory capability and one-month average lead times in both peak and off-season periods. However, it has no overseas warehouse, showroom, agents, or branches, and reports zero countries offering overseas services, limiting demonstrated overseas after-sales reach.

Production capacityThe supplier reports 100% finished-product inspection, five quality assurance and quality control inspectors, quality assurance in quality-control processes, and listed production or testing equipment including laser cutting, bending, CNC machining, punching, plate shearing, and oxygen-generator testing equipment. Inventory capability is reported, but there is no valid contract with related subcontractors for manufacturing capacity.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. This is direct evidence of broad customization coverage.

Product Q&A

Q:What are the components of the Patient Calling Equipment?

1. Host usually install in the nurse working place. 2. Secondary host install in the doctor office or duty room. 3. Corridor display install in the corridor. 4. Bed extension, bathroom extension & door lamp install in the ward.

Q:How does the equipment work?

1. After patient have any requirements, patient can call nurse by bed extension, all the need to do is press the button sitting on their head of bed. 2. When the patient presses the call button, the nurse will receive the call from nurse station by host, and make two-way call and talkback with patient. when patient presses the call ,the corridor display also will show calling information on the display, so that it can ensure the nurse can reply the calling information as soon as possible.

Q:What is the maximum communication distance?

The maximum communication distance is 200 meters.

Q:How many bed extensions can the system support simultaneously?

The system can simultaneously receive calls from up to 32 bed extensions.

Q:What is the warranty period for the equipment?

The equipment is guaranteed for twelve months from the date of testing and commissioning, or eighteen months from delivery date, whichever occurs first.