What languages does customer support support?

Our online customer service is available in English, French, German, and Spanish, with responses within 24 hours during working days.

What are the power supply requirements?

The input cable should be at least 3*6mm with a standard 32A socket. Professional power distribution is recommended.

APP EV Charging Station 16A (11kw) with 20FT IEC 62196-2 Cable

Name: APP EV Charging Station 16A (11kw) with 20FT IEC 62196-2 Cable
Brand: BESEN INTERNATIONAL GROUP LIMITED
SKU: 1960157345

Jiangsu, ChinaBESEN INTERNATIONAL GROUP LIMITED

US$160.00-180.00

1 Piece

Sample price:US$279.00/piece.Request sample

Product profile

Customization

Available

Current

16A Three Phase

Power

11kw

Model NO.

BS20-BC-11KW-APP

Weight

8kg

Material

ABS

IP Degree

IP 66

Color

Black

After-sales Service

1 Year Warranty

Type

Fast EV Charging Station

Certification

Warranty

12 Months

Transport Package

1 Carton Inner Box

Specification

IEC 62196-2

Trademark

BESEN

Origin

China

Key features

IP66 Waterproof Rating: Ensures reliable operation in harsh weather conditions with full dust and water protection.

Fast Charging Capability: 11kW power output with 16A three-phase current for efficient EV charging.

Global Certifications: Certified by CE from Europe and CSA from Canada for safety and compliance.

Flexible OEM/ODM Services: Customizable color, length, logo, packaging, and product design options.

Rapid Delivery Options: Samples delivered in 2-5 days; standard orders in 7-15 days; custom in 20-30 days.

Comprehensive Warranty: 12-month warranty covering free replacement or maintenance based on specific situations.

Multi-Language Support: Professional customer service available in English, French, German, and Spanish.

Company profile

Years of Export ExperienceExhibition ExperienceFast DeliveryFull Customization

BESEN INTERNATIONAL GROUP LIMITED

Jiangsu, China

Business Type: Manufacturer/FactoryExport Year: 2019-01-07Nearest Port: ShanghaiAverage Response Time: ≤2.91hTerms of Payment: T/T, PayPalInternational Commercial Terms(Incoterms): FOB

AI-Powered supplier vetting

SummaryBESEN INTERNATIONAL GROUP LIMITED is identified as a manufacturer/factory in China, offering EV chargers, wallboxes, portable chargers, EV cables, and plugs. It reports broad customization capability, OEM service for well-known brands, inventory capacity, and documented procedures for corrective actions, complaint handling, and supplier-service assessment. Export activity is substantial, with 10 years of exporting experience and 90% of sales from exports. However, certification holding, quality assurance, traceability, manufacturing outsourcing controls, financial strength, and customer-case details are not sufficiently evidenced. The supplier has two R&D engineers and no available SDK, while overseas service infrastructure is limited because it reports no overseas agents, branches, warehouse, showroom, or service countries.

Supplier typeThe supplier is explicitly identified as a Manufacturer/Factory and a limited company based in Jiangsu, China. Its stated product scope covers EV chargers, wallboxes, portable chargers, EV cables, and plugs.

After-Sales capabilityThe supplier has documented procedures and records for corrective and preventive actions and customer complaints, and reports one-month average lead times in both peak and off-season periods. It has inventory capacity and has attended CES 2024, but reports no overseas agents or branches, no overseas warehouse or showroom, and zero countries with overseas services.

R&D capabilityThe supplier has two R&D engineers whose responsibilities include confirming customer requirements, designing new products, and providing technical support. However, it reports no available SDK, and no further innovation-performance evidence is provided.

Production capacityThe supplier is identified as a manufacturer/factory and reports inventory capability, but the quantity and size of quality-control test equipment is stated as zero. Traceability, quality assurance, outsourcing procedures, and manufacturing contracts remain unknown, so production capability is not fully established.

Customization capabilityThe supplier explicitly supports customization from samples, designs, full customization, minor customization, and flexible customization. Its R&D engineers are also responsible for product design and technical support, providing direct evidence of customization capability.

Client casesThe supplier reports providing OEM services for well-known brands and participating in the CES 2024 offline trade show. These statements indicate some market and customer exposure, but no specific customer names, project details, order outcomes, or verifiable case studies are provided.

Product Q&A

Q:What is the warranty period for this charging station?

All products come with a 12-month warranty. The after-sale plan includes free replacement or maintenance costs depending on the specific situation.

Q:Can I customize the color and design of the charging station?

Yes, we offer flexible OEM and ODM services. Customization options include color, cable length, logo, packaging, product appearance, and function settings.

Q:How long does it take to deliver the product?

Samples or test orders are delivered within 2-5 working days. Standard orders over 100 pieces take 7-15 working days, while customized orders require 20-30 working days.

Q:What certifications does this EV charger have?

The product is certified by top testing institutions, including CE from Europe and CSA from Canada, ensuring safety and guaranteed performance.

Q:Is the charging station waterproof?

Yes, it has an IP66 rating, meaning it is dust-tight and protected against powerful water jets, but it should not be submerged in water.