Question 1

How long will it take to receive a response after sending an inquiry?

Accepted Answer

We aim to respond within 12 hours on weekdays after receiving your inquiry.

Question 2

Are you a manufacturer or a trading company?

Accepted Answer

We are a direct manufacturer with our own production facility and an in-house international trade department. We manage both manufacturing and sales independently.

Question 3

What products do you offer?

Accepted Answer

We are a specialized manufacturer of custom-designed finned tube heat exchangers. Products include Evaporator and Condenser, Cooling Coil Series, Stainless Steel Tube-Aluminum Fin Heat Exchangers, Titanium Tube-Aluminum Fin Heat Exchangers, Dry Coolers, and Custom-designed heat exchange products tailored to meet a wide range of requirements.

Question 4

What are the main application areas of your products?

Accepted Answer

Fin heat exchangers are widely used in HVAC Systems, Refrigeration Industry, Industrial Cooling, Data Centers, Renewable Energy, Aerospace and Defense, and Medical Equipment.

Question 5

How many employees does your company have, and how many are technical staff?

Accepted Answer

We have over 150 employees, including more than 10 professional technical specialists and over 10 experienced engineers who support R&D, production quality, and custom project development.

Question 6

How do you ensure product quality?

Accepted Answer

We ensure quality through a comprehensive control system at every stage. Each process is monitored, and all finished products undergo 100% inspection. We use advanced testing facilities including pressure leak testers, salt spray testers, and aging test chambers.

Question 7

What payment methods do you accept?

Accepted Answer

Payment terms are confirmed during the quotation process. We accept trade terms such as FOB, CIF, CNF, T/T, and L/C. For mass production, we typically require a 50% advance payment, with the remaining 50% payable before shipment.

Question 8

How do you deliver goods to your customers?

Accepted Answer

We typically deliver goods via sea freight using ports such as Foshan, Guangzhou, or Shenzhen. For urgent orders, air freight is available through Guangzhou Baiyun International Airport or Hong Kong International Airport.

Question 9

Which countries do you export to?

Accepted Answer

Our products are exported to over 30 countries worldwide, including the United States, Middle East, Southeast Asia, Europe, South America, South Korea, India, Australia, and Canada.

Product profile

Customization

Condensation Forms

Refrigerant

Model NO.

Type

Material

Structural Form

Form

Certification

Condition

Optional Features 1

Optional Features 2

Fin Spacing

Tube Diameter

Fin Material

Tube Material

Application

Transport Package

Specification

Trademark

Origin

Key features

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