Question 1

What is your main advantage?

Accepted Answer

We are a leading stone manufacturer and exporter with 12 years' history, engaged in high quality natural stone product manufacturing and trading, with our own import & export license. Our stone products have been constantly exporting to Europe, America, Southeast Asia, Mid-east and highly enjoyed a good reputation.

Question 2

Do you accept retail orders and what is the minimum quantity?

Accepted Answer

Yes, we do accept retail orders. We sell to wholesaler, retailer, contractor and individual. No minimum order quantity for most products, but yes for some marble or granite material.

Question 3

Do you make customized designs?

Accepted Answer

Yes. We can do any dimension as per client requirement.

Question 4

What are your acceptable payment methods?

Accepted Answer

L/C (Letter of Credit), T/T (Telegraphic transfer), and Western Union.

Question 5

How do you ship cargos from your country to my city?

Accepted Answer

We have cooperated shipping agent company to transport the cargos from our country to your port, or to your warehouse, or to the jobsite.

Question 6

How many square meters fit per container?

Accepted Answer

Depends on the thickness and weight per container. For example, 980m2/ cont for 1cm thickness; 500m2/ cont for 2cm thickness; 320m2/ container for 3cm thickness.

Question 7

Can we order different granite types in one container?

Accepted Answer

Yes, but usually max 4 different types of granite colors.

Question 8

How long does it take to finish an order and when can I get my products?

Accepted Answer

Usually 15-20 days for 1-3 containers. Sailing times vary: West European main port 27 days, Felixstowe/Belfast/South Ampton 40 days, Dublin 35 days, Western coast of America about 18 days, Eastern coast of America about 30 days, Middle East main port about 22-25 days, South America main port about 30 days.

Question 9

Is the packing excellent and who is responsible for damage?

Accepted Answer

Yes, we are sure that our packing is safe enough. We use strong wooden crates for outside packing. Inside, we use carboard box. Plus we load container properly and reinforce the crate very well. If the damage occurred due to the fault of packing, our company will take the responsibility.

Question 10

How do you guarantee the quality?

Accepted Answer

We have experted QC team to control the quality before packing and delivery. Our QC will check surface, dimension, thickness carefully and pack them properly. We save the products photo for each order and send to your confirmation.

Product profile

Customization

Type

Material

Model NO.

Surface Finishing

Color

Usage

Load-Bearing

Edging

Function

Quality Standard

Delivery Time

Sample Request

Business Type

Certificated

Service

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

Send Inquiry

You may also like