Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤2.11h
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SummaryHenan Excellent Machinery Co (EXCT) specializes in bulk material crushing and screening equipment. They have a strong export presence, supplying to 70 countries and offering OEM and ODM services. They hold CE certification but lack collaboration with Fortune 500 companies. Their financial capacity appears stable over the past three years. However, they haven't launched new products recently, indicating a potential gap in innovation. Despite having customization capabilities, their after-sales service documentation is lacking.
Supplier typeEXCT is a supplier focused on the EPC project of bulk material handling systems, providing equipment like conveyors and vibrating screens, with a significant export percentage between 51% and 70%.
CertificationsEXCT holds CE certification, which suggests compliance with European standards.
After-Sales capabilityEXCT lacks written procedures or records for handling customer complaints and corrective actions, implying limited formal after-sales service capability.
Financial creditThe financial capacity of EXCT has been stable, with data available for the last three years, indicating financial credibility.
R&D capabilityEXCT has not launched new products in the past year and has a limited number of R&D engineers, suggesting low innovation capability.
Production capacityEXCT has substantial production capabilities, with high output across various product lines such as conveyors and vibrating screens.
Customization capabilityEXCT offers extensive customization options, including full, minor, and flexible customization, along with ODM and OEM services.
Product Q&A
Q:What is the maximum capacity of the apron feeder?
A:
The maximum capacity can reach up to 8000 T/H depending on the model and configuration.
Q:Can the pan width be customized?
A:
Yes, the pan width can be customized and can reach up to 3,000 mm based on specific requirements.
Q:What is the warranty period for the equipment?
A:
We provide a 12-month warranty after the completion of commissioning, covering free repair and replacement of spare parts.
Q:How long does it take to replace a sprocket segment?
A:
The upgraded design allows changing out a drive sprocket segment in just hours without dismantling the feeder or removing the chain.
Q:What brands of motors and gearboxes are available?
A:
Motor brands include ABB, Siemens, Weg, or Chinese brands. Gearbox brands include Flender or Chinese brands.
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