What after-sales services are provided?

Services include free repair, spare parts supply, remote diagnosis, and on-site engineer support.

What is the lead time for orders?

Lead time is one month during off-season and 1-3 months during peak season.

What types of idlers are available?

We offer Trough, Impact, Return, Self Aligning, and Comb idlers for various conveyor needs.

Carrier Roller Is Installed on The Supporting Bracket

Name: Heavy Duty Carry/Carrying/Carrier Roller Is Installed on The Supporting Bracket
Brand: Henan Excellent Machinery Co., Ltd.
SKU: 2074122602

Henan, ChinaHenan Excellent Machinery Co., Ltd.

US$8.00-120.00

1 Piece

Sample price:US$35.00/piece.Request sample

Product profile

Customization

Available

Material

Steel

Application

Chemical Industry, Grain Transportation, Mining Transport, Power Plant

Model NO.

Structure

Ordinary Roller

Bearing Type

Double Sealed Bearing

Type

Impact Idler

Idler Diameter

50~219mm

Idler Length

140~3000mm

Shell Thickness

3.5~6mm

Shaft Diameter

20~50mm

Shell Type

High-Frequency Welding Pipe

Shaft Type

Cold Drawn Round Steel

Seal Type

Labyrinth

Prouction Standard

GB/Cema/JIS/DIN

Bearing Brand

NSK/NTN/Chinese Brand

Bearing Housing Thickness

2.5~5mm

Transport Package

Steel Frame + Wooden Box

Specification

Idler Diameter:According to customer's requirement

Trademark

EXCT

Origin

Henan Province China

HS Code

8431390000

Production Capacity

500 Pieces/Day

Key features

Long Service Life: Service life can exceed 50,000 hours due to advanced manufacturing technology.

Labyrinth Seal Structure: Non-contact labyrinth seal provides excellent waterproof and dustproof performance.

High Precision Components: Shaft ends are accurately machined to ensure almost zero axial displacement.

Low Rotation Resistance: Small ellipticity welded pipe shell minimizes rotation resistance and belt wear.

Customizable Specifications: Idler diameter, length, and shell thickness can be customized per customer needs.

Multiple Standard Compliance: Available in JIS, CEMA, DIN, ISO, GB, AS, and GOST standards.

Free Warranty Repair: Free repair and replacement of spare parts within the warranty period.

Global After-Sales Support: Remote diagnosis, video guidance, and on-site engineer dispatch available.

Company profile

Full CustomizationFast DeliveryR&D CapabilitiesProduct Certification

Henan Excellent Machinery Co., Ltd.

Henan, China

Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤1.16h

AI-Powered supplier vetting

SummaryEXCT is a Chinese industrial equipment supplier focused on bulk-material crushing, screening, conveying, and EPC systems. It reports export activity to 70 countries and regions, self-operated import/export rights, CE certification, and substantial stated production capacity across several equipment categories. The supplier offers extensive customization, ODM, and OEM services, but reports no 3D software design, no new products in the past year, and only one R&D engineer. Overseas operational support is limited: it reports no overseas agents, branches, warehouses, showrooms, or offline trade-show participation. After-sales process maturity is not demonstrated because complaint-handling and corrective-action procedures or records are absent. Financial records are indicated for 2022–2024, but their quality and results are not provided.

Supplier typeEXCT is identified as Henan Excellent Machinery Co., Ltd., an EPC-oriented industrial equipment supplier covering bulk-material crushing, screening, conveying, design, production, integration, logistics, and project implementation. Its listed products include vibrating screens, belt conveyors, bucket elevators, apron feeders, mineral sizers, screw and chain conveyors, conveyor idlers, and covers.

CertificationsThe supplier reports CE certification for product compliance and sustainable development/product certification capability. No additional certifications or details on the scope and validity of the CE certification are provided.

After-Sales capabilityThe supplier states a global service concept and reports supplying 70 countries and regions, but it has no overseas agents or branches, warehouses, or showrooms. It also has no written procedures or records for corrective and preventive actions or customer complaint handling, so formal after-sales process capability is weakly evidenced.

R&D capabilityThe supplier offers ODM services and reports customization-related R&D services, but it has only one R&D engineer, no available SDK, no 3D software design service, and no new products launched in the past year. These explicit limitations indicate weak recent product innovation evidence.

Production capacityStated annual capacity includes 600 vibrating screens, 5,000 tons of belt conveyors, 200 bucket elevators, 200 apron feeders, and 200,000 conveyor idlers. The supplier also reports self-operated import/export rights, supporting its ability to manufacture and export these equipment categories.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, flexible customization, and ODM services. It also reports OEM service for popular brands, providing strong evidence of broad customization and contract-manufacturing capability.

Client casesThe supplier reports serving 70 countries and regions and providing OEM services for popular brands, while repeat buyers account for 30%–50%. However, it reports no cooperation with Fortune 500 companies and provides no named customer case details or project references.