What after-sales services are provided?

Services include online support, field service, remote diagnosis, on-site troubleshooting, and supply of spare parts.

What is the lead time for production?

Lead time varies by season: 1-3 months during peak season and one month during off-season.

Can it be used for vertical transport?

Yes, it can be transported in large spaces, between floors, and even between buildings.

Horizontal-Vertical Tubular Drag Chain Conveyor

Name: Horizontal-Vertical Tubular Drag Chain Conveyor
Brand: Henan Excellent Machinery Co., Ltd.
SKU: 2078118422

Henan, ChinaHenan Excellent Machinery Co., Ltd.

US$2,000.00-6,000.00

1 Set

Product profile

Customization

Available

After-sales Service

Online Support, Field Service

Warranty

12 Months After The Completion of Commissioning

Model NO.

Structure

Chain Conveyor

Material

Carbon Steel, Stainless Steel

Material Feature

Oil Resistant, Heat Resistant, Fire Resistant

Application

Chemical Industry, Grain Transport, Mining Transport, Power Plant

Condition

New

Pipe Diameter

80-250

Handling Capacity

0.3-60m³/H

Power

0.37-18.5kw

Take-up Type

Gravity+Spring / Gravity Type

Discharge Method

Gravity

Transport Package

Steel Frame + Wooden Box

Specification

80-250

Trademark

EXCT

Origin

Henan Province, China

HS Code

8428391000

Production Capacity

1000sets/Year

Key features

Customizable Design: Designed and manufactured according to specific user needs with customizable pipe diameter and capacity.

Energy Efficient: Energy-saving, efficient, and environmentally friendly continuous transportation equipment.

Versatile Applications: Suitable for chemical, grain, mining, power plants, and food industries handling various bulk solids.

Gentle Material Handling: Low chain speed preserves particle integrity, preventing breakage of fragile or explosive materials.

Strong Sealing: Effectively avoids material scattering, waste, and pollution of both material and air.

Flexible Arrangement: Allows flexible arrangement of any number of inlets and outlets for complex layouts.

Durable Materials: Constructed from carbon steel or stainless steel with oil, heat, and fire resistance.

Comprehensive Warranty: 12-month warranty covering free repair and replacement of spare parts for mechanical defects.

Company profile

Full CustomizationFast DeliveryR&D CapabilitiesProduct Certification

Henan Excellent Machinery Co., Ltd.

Henan, China

Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤2.31h

AI-Powered supplier vetting

SummaryEXCT is a Chinese industrial equipment supplier focused on bulk-material crushing, screening, conveying, and EPC systems. It reports export activity to 70 countries and regions, self-operated import/export rights, CE certification, and substantial stated production capacity across several equipment categories. The supplier offers extensive customization, ODM, and OEM services, but reports no 3D software design, no new products in the past year, and only one R&D engineer. Overseas operational support is limited: it reports no overseas agents, branches, warehouses, showrooms, or offline trade-show participation. After-sales process maturity is not demonstrated because complaint-handling and corrective-action procedures or records are absent. Financial records are indicated for 2022–2024, but their quality and results are not provided.

Supplier typeEXCT is identified as Henan Excellent Machinery Co., Ltd., an EPC-oriented industrial equipment supplier covering bulk-material crushing, screening, conveying, design, production, integration, logistics, and project implementation. Its listed products include vibrating screens, belt conveyors, bucket elevators, apron feeders, mineral sizers, screw and chain conveyors, conveyor idlers, and covers.

CertificationsThe supplier reports CE certification for product compliance and sustainable development/product certification capability. No additional certifications or details on the scope and validity of the CE certification are provided.

After-Sales capabilityThe supplier states a global service concept and reports supplying 70 countries and regions, but it has no overseas agents or branches, warehouses, or showrooms. It also has no written procedures or records for corrective and preventive actions or customer complaint handling, so formal after-sales process capability is weakly evidenced.

R&D capabilityThe supplier offers ODM services and reports customization-related R&D services, but it has only one R&D engineer, no available SDK, no 3D software design service, and no new products launched in the past year. These explicit limitations indicate weak recent product innovation evidence.

Production capacityStated annual capacity includes 600 vibrating screens, 5,000 tons of belt conveyors, 200 bucket elevators, 200 apron feeders, and 200,000 conveyor idlers. The supplier also reports self-operated import/export rights, supporting its ability to manufacture and export these equipment categories.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, flexible customization, and ODM services. It also reports OEM service for popular brands, providing strong evidence of broad customization and contract-manufacturing capability.

Client casesThe supplier reports serving 70 countries and regions and providing OEM services for popular brands, while repeat buyers account for 30%–50%. However, it reports no cooperation with Fortune 500 companies and provides no named customer case details or project references.