Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤2.01h
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SummaryHenan Excellent Machinery Co (EXCT) specializes in bulk material crushing and screening equipment. They have a strong export presence, supplying to 70 countries and offering OEM and ODM services. They hold CE certification but lack collaboration with Fortune 500 companies. Their financial capacity appears stable over the past three years. However, they haven't launched new products recently, indicating a potential gap in innovation. Despite having customization capabilities, their after-sales service documentation is lacking.
Supplier typeEXCT is a supplier focused on the EPC project of bulk material handling systems, providing equipment like conveyors and vibrating screens, with a significant export percentage between 51% and 70%.
CertificationsEXCT holds CE certification, which suggests compliance with European standards.
After-Sales capabilityEXCT lacks written procedures or records for handling customer complaints and corrective actions, implying limited formal after-sales service capability.
Financial creditThe financial capacity of EXCT has been stable, with data available for the last three years, indicating financial credibility.
R&D capabilityEXCT has not launched new products in the past year and has a limited number of R&D engineers, suggesting low innovation capability.
Production capacityEXCT has substantial production capabilities, with high output across various product lines such as conveyors and vibrating screens.
Customization capabilityEXCT offers extensive customization options, including full, minor, and flexible customization, along with ODM and OEM services.
Product Q&A
Q:What materials can be used for the screw conveyor?
A:
Contacting parts can be made of Carbon Steel or Stainless Steel depending on the material characteristics.
Q:What is the maximum conveying angle?
A:
The screw conveyor can be designed for a maximum conveying angle of 75 degrees.
Q:Does the product come with a warranty?
A:
Yes, we provide a 12-month warranty after the completion of commissioning with free repair and replacement.
Q:Can the conveyor be customized for specific needs?
A:
Yes, we offer customized solutions including color, structure type (U Shape or Tube Shape), and drive methods.
Q:What is the lead time for production?
A:
Lead time is one month during the off-season and 1-3 months during the peak season.
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