Business Type: Trading CompanyAverage Response Time: ≤1.90h
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SummaryHenan Fantianliang Machinery & Equipment Co., Ltd. is a trading company based in Zhengzhou, Henan, China, established in 2017. The company specializes in trading various mining equipment and related products but has not launched new products in the past year. It provides ODM services but lacks OEM capabilities for popular brands and does not have an SDK for R&D. The supplier has clear procedures for handling customer complaints and supplier service capabilities, but it lacks overseas warehouses and showrooms. While the company has participated in trade shows and has overseas agents, it does not handle overseas services directly. The financial capacity is reported for the years 2022 and 2023, and an SGS audit was conducted with unspecified results. The company employs seven people, with one R&D engineer responsible for technical support.
After-Sales capabilityThe supplier has clear procedures for handling customer complaints and maintaining service capability, supported by written procedures and records.
R&D capabilityThe supplier did not launch new products last year and lacks an SDK for R&D, which limits its innovation capabilities.
Production capacityThe supplier does not produce in-house, with limited R&D staff and no new product launches.
Customization capabilityCustomization services are available from samples and designs, and ODM services are offered.
Product Q&A
Q:What is the warranty period for the machine?
A:
We provide a 2-year warranty for all our machines.
Q:Can the voltage be customized?
A:
Yes, the voltage is customized based on the customer's local conditions.
Q:Is the color of the machine customizable?
A:
Yes, the color can be customized to meet your specific needs.
Q:Do you provide installation services?
A:
Yes, we can send engineers to your site for installation and training.
Q:What types of ores can this machine process?
A:
It is suitable for magnesite, copper, gold, tin, tungsten, lead, zinc, and many other metallic and non-metallic ores.