CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: N/ANearest Port: shanghai, ningbo, yiwuAverage Response Time: ≤3.79h
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SummaryThe supplier is a professional technology provider with advanced customization and design services. They engage in international trade and maintain ISO9001:2015 and CE certifications. Their production capacity is limited with a small annual output, but they have a structured approach to customer service and collaboration with Fortune 500 companies.
Supplier typeThe supplier is a professional technology provider specializing in R&D and 3D software design services. They are authorized for import and export activities.
CertificationsThe supplier holds ISO9001:2015 for management systems and CE certification for product standards.
After-Sales capabilityThe supplier has clear procedures and records for handling customer complaints and ensures quality assurance in their processes.
R&D capabilityThe supplier has 12 R&D engineers and provides flexible customization, though lacks SDK availability.
Production capacityOperates four production lines with an annual output below US$1 Million, indicating limited production capacity.
Customization capabilityOffers extensive customization options from samples and designs to full and minor customizations.
Client casesThe supplier has collaborated with Fortune 500 companies, suggesting a strong market presence.
Product Q&A
Q:What packaging solutions do you provide?
A:
We provide professional packaging and logistic services to ensure machinery is delivered safely and is useful.
Q:What is included in the pre-sale service?
A:
Pre-sale service includes complete packaging solutions, professional rationalization proposals, and pre-sale tests provided by sales and electrical engineers.
Q:What does the after-sale service cover?
A:
We provide free parts and delivery for manufacturing defects during the warranty period, low-cost service after warranty, and free training at our Shanghai factory.
Q:What is the warranty period for the machine?
A:
The machine comes with a 2-year warranty, though specific vulnerable parts may have a one-year warranty period.
Q:Can the machine size be customized?
A:
Yes, the machine size is custom-made to meet specific requirements, though standard dimensions are 1850mmX700mmX1200mm.
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