SummaryFengcheng Jinshi New Material Co., Ltd. is a China-based limited company established in 2012, with 41 employees and three production lines. Its business covers aquarium filter materials, aquarium equipment, sewage-treatment facilities, foam ceramics, and related products. The supplier has four export-trade staff, but only one with more than ten years of experience. Quality resources include three inspection staff and seven test-equipment units. However, the investigation found no available R&D audit documentation, no SDK, no written procedures for service assessment, corrective actions, or complaint handling, and no ongoing batch quantity reconciliation. Financial records are indicated for 2022–2024, but no substantive financial results are provided. No customer cases, formal certifications, or documented customization capability are evidenced.
Supplier typeThe supplier is identified as a combined business entity and limited company operating in Jiangxi, China. Its stated activities include production, manufacturing, sales, and import/export of aquarium-related products, sewage-treatment facilities, foam ceramics, and special ceramics.
After-Sales capabilityOne R&D engineer is responsible for technical support in production and after-sales service, and the supplier states service terms, lead times, and a Shanghai Port connection. However, it has no written procedures or records for service capability assessment, corrective and preventive actions, or effective customer-complaint handling, which is an explicit process deficiency.
R&D capabilityThe supplier has one R&D engineer whose responsibilities include technology development and technical support. Nevertheless, no R&D design input, output, review, verification, or validation documents are available for audit, and no SDK is available; these explicit limitations indicate weak documented innovation infrastructure.
Production capacityThe supplier reports 41 employees, three production lines, three quality-control inspection staff, and seven quality-control test-equipment units, with product activities covering aquarium materials and equipment. However, it does not continuously reconcile quantities for each batch or bulk production, creating a documented production-control weakness.