CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Designs, Full Customization, etc. CertifiedExport Year: 13 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤1.39h
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SummaryThe supplier is a trade company with a strong customization and R&D capability, including ODM and OEM services for well-known brands, and has been exporting for 21 years. They operate three production lines and have established a digital management system through ERP. However, they lack overseas service capabilities such as warehouses and showrooms. Financial information is protected, and their export sales account for a significant portion of their revenue. The supplier's after-sales services include various support functions, but no specific certifications are mentioned.
After-Sales capabilityThe supplier offers debugging, maintenance, repair, training, and equipment installation as part of their after-sales services.
R&D capabilityThe supplier has R&D capabilities, offering ODM services and developing new products in the past year.
Production capacityThe supplier operates three production lines with an annual output of US$5 Million - US$10 Million.
Customization capabilityThe supplier offers extensive customization options, including full and minor customization.
Product Q&A
Q:What's the power and voltage of the shoe washing machine? Can it work with our local 110V/60Hz power supply?
A:
The standard version runs on 220V/50Hz. We can customize the voltage and frequency to 110V/60Hz, 380V/50Hz or other local standards for your country at no extra cost, just confirm with us when placing the order.
Q:Will the brushes inside the drum damage the shoes?
A:
No. The brushes are made of soft yet durable material, and the control panel automatically adjusts brushing pressure and drum speed to mimic hand washing. Even mesh sneakers, canvas shoes, or leather uppers won't fray, delaminate, or deform.
Q:What about after-sales service? What if it breaks down?
A:
We offer 24/7 online error code lookup and remote guidance.
Q:What is your warranty and after-sales service policy?
A:
We provide a 1-year warranty for the whole machine (excluding wearing parts like brushes). If there is any quality problem within the warranty period, we will send replacement parts for free and guide you to repair them remotely. We also provide lifetime after-sales technical support.
Q:What are your payment terms?
A:
We accept T/T, L/C and West Union. Standard terms are 30% deposit, 70% balance before shipment.
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