Question 1

When can I expect to receive a price quotation for the SPC flooring?

Accepted Answer

We are committed to providing a detailed price quotation within 12 hours of receiving your inquiry. Should you require an immediate response, please don't hesitate to call us directly or highlight your urgency in your email, and we will prioritize your request promptly.

Question 2

What quality assurance measures are in place for your SPC flooring?

Accepted Answer

Our quality control team meticulously oversees every production step to ensure that our products consistently meet the highest standards. Prior to delivery, we provide a comprehensive inspection report for the SPC flooring. Furthermore, we back our quality promise with a robust 10-year warranty on all our products.

Question 3

Are free samples available for your SPC flooring?

Accepted Answer

Absolutely, we offer free samples that will be dispatched via express delivery within 2 days, allowing you to experience our product quality firsthand.

Question 4

What is your typical delivery timeframe for SPC flooring?

Accepted Answer

Our standard delivery timeframe ranges from 20-30 days. However, if your order is time-sensitive, kindly inform our sales team via email, and we will endeavor to accelerate the delivery process to meet your needs.

Question 5

How extensive is your selection of decorative paper patterns for SPC flooring?

Accepted Answer

We proudly offer an extensive collection of over 100 distinctive color options for decorative paper patterns. Additionally, if you have specific preferences, we are equipped to customize colors to suit your unique requirements.

Question 6

Is it possible to arrange a visit to your SPC flooring factory?

Accepted Answer

We warmly welcome you to visit our SPC flooring factory. Equipped with state-of-the-art production lines, a dedicated material laboratory, and a supportive sales and service team, we are eager to showcase our facilities and capabilities.

Question 7

What are the accepted payment terms for purchasing SPC flooring?

Accepted Answer

We accept T/T (telegraphic transfer) and L/C (letter of credit) payments. Our specific payment terms are tailored to the order value and individual circumstances, ensuring a flexible and accommodating transaction process.

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