CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 21 Years CertifiedNearest Port: Xiamen PortAverage Response Time: ≤1.50h
AI-Powered supplier vetting
SummaryThe supplier exhibits strong customization and R&D capabilities, offering a range of design services and new product development. They provide ODM and OEM services for well-known brands. Despite lacking SDK availability, they maintain comprehensive documentation for R&D audits. The supplier has adequate quality control processes and a clear procedure for handling customer complaints. They have a stable financial history over the last three years but lack overseas warehousing and showroom capabilities. Their production capacity is supported by three production lines, with a significant portion of sales derived from exports to diverse markets.
After-Sales capabilityThe supplier has procedures for confirming customer requests and providing technical support, and a clear procedure for handling customer complaints.
Financial creditThe supplier demonstrates financial stability with data available for the last three years.
R&D capabilityThe supplier shows innovation through new product development and comprehensive R&D capabilities, although they do not provide SDK.
Customization capabilityThe supplier offers extensive customization options, including full and flexible customization of designs and samples.
Product Q&A
Q:What is the warranty period for the machine?
A:
We provide a 3-year warranty for core components and a one-year guarantee period for free replacement of parts damaged by quality problems.
Q:Can the machine profile be customized?
A:
Yes, we can design the profile according to customer requests. Our engineers have over 17 years of experience and offer full customization services.
Q:Is there after-sales service available?
A:
Yes, we offer factory lifetime service support, including technical support for the entire life of the machine.
Q:Do you provide overseas installation services?
A:
Yes, overseas services are optional. We can send technicians to install and train workers at your factory, though this incurs extra costs.
Q:What is the minimum order quantity (MOQ)?
A:
The minimum order quantity is 1 set.
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*To:Xiamen Xinhonghua Machinery Co., Ltd.
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