Question 1

How long has it been since your company opened?

Accepted Answer

Henan Forui Machinery Technology Co., Ltd was formerly known as Gongyi Forui Machinery Factory, our business has been in operation since 1986. For more than 30 years, we have provided the mining industry with a large number of beneficiation equipment for processing non-metals, ferrous metals, non-ferrous precious metals, smelting slag, etc.

Question 2

Are you a trading company or a manufacturer?

Accepted Answer

We are a manufacturer, not a trading company or distributor. Equipment sold directly by manufacturers can make prices more competitive.

Question 3

Where is your factory located? Is the transportation convenient?

Accepted Answer

Our factory is located in Gongyi City, Zhengzhou City, the hinterland of the Central Plains of China. We have Xinzheng International Airport here. You can fly directly from Xinzheng International Airport to Beijing, Shanghai, Guangzhou and Shenzhen. Transportation is very convenient, welcome to visit our factory.

Question 4

What equipment do you produce?

Accepted Answer

We produce the following beneficiation equipment: - Mineral processing equipment: 2LTC6109/8T mineral jig, LTA series jigging machine, AM30 mineral jig, FRT series jig machine, compound double movable sieve jig, gold washing plant, etc. - Crushing and grinding equipment: jaw crusher, roll crusher, hammer crusher, fine crusher, rod mill, ball mill, gold round mill, etc. - Screening equipment: trommel screen, vibrating screen, etc. - Ore washing equipment: trommel scrubber, log washer, spiral wash

Question 5

What beneficiation solutions do you provide?

Accepted Answer

We provide equipment and beneficiation solutions for processing the following ores: - Non-metallic: fluorite, barite, garnet, diamond, ruby, sapphire, etc. - Nonferrous metals: gold ore, antimony ore, lead zinc ore, tinstone, copper ore, mercury ore, sheelite/tungsten ore, wolframite ore, tantalum-niobium ore, etc. - Ferrous metals: hematite, specularite, limonite, pyrite, chromite, manganese ore, etc. - Smelting slag: ferrochrome slag, silicomanganese slag, Stainless steel slag(nickel slag), co

Question 6

How is the quality of your products?

Accepted Answer

Our company has ISO9001 international quality system certification, our equipment has applied for and obtained patents, and our products are manufactured in strict accordance with national and international standards. Before delivering the product, we will test each device to ensure its good operation.

Question 7

What is the price of your products?

Accepted Answer

For the same complete equipment, we can guarantee that our quality is the best when the price is the same as that of other competitors. And under the same standard and same quality, our price can be the best.

Question 8

How long is the warranty period of your equipment? Does your company provide spare parts?

Accepted Answer

Our equipment is guaranteed for 12 months (except for fast-wearing parts), and we provide customers with necessary spare parts. At the same time, we will provide customers with spare parts for life at the lowest cost.

Question 9

What are the trade terms?

Accepted Answer

FOB, CIF, CFR, etc. are acceptable. We can accept wire transfers and letters of credit. Customers need to pay a 30% deposit first. Before delivery, customers need to pay the balance (70% of the order price), which is the practice of international trade. The finished picture will be sent to the customer before delivery.

Question 10

If the customer pays the deposit, how long will it take for the factory to ship the goods?

Accepted Answer

Normally, if it is in stock, it will be shipped in 3 to 5 days. Out of stock, it will be shipped in 15-20 days. The specific time depends on the number of devices.

Question 11

What is the shipping method of the factory? How long can the customer receive the goods after the factory ships the goods?

Accepted Answer

generally by sea. It takes about 45 days. The speed of shipping is relatively slow, which is an international practice.

Question 12

What are the nearest seaports to the factory?

Accepted Answer

Qingdao Port, Shanghai Port, Guangzhou Port, Shenzhen Port.

Question 13

Can I know the status of my order?

Accepted Answer

Yes. We will send you information and photos at different production stages of your order so that you can know the status of your order.

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