Question 1

What is your company's main business scope?

Accepted Answer

We are a dynamic system integrator and specialized international high-tech export distributor, serving as the exclusive export agent for a premier state-owned wireless communication SoC platform provider. Our diversified business portfolio covers wireless communication core products (SoC chips, SDR devices, ad-hoc network products), data center computing equipment (servers, switches, SAN switches), industrial-grade rugged computing hardware, semiconductor products, industrial IoT solutions.

Question 2

What products does your company mainly supply?

Accepted Answer

Our primary product categories include: SoC chips and SDR (Software-Defined Radio) communication devices, Ad-hoc network modules and boards, Data center servers, switches, and SAN switches, Ruggedized computers and industrial-grade switches, Semiconductor devices and high-performance AI chips.

Question 3

Do you support OEM or customized orders?

Accepted Answer

Yes, we provide comprehensive customization services. Leveraging our in-depth technical expertise and long-term partnerships with top-tier research institutions, we offer tailored solutions including product adaptive optimization, customized technical specifications, and specialized configurations to meet diverse industrial requirements.

Question 4

What is the minimum order quantity (MOQ)?

Accepted Answer

Minimum order quantity varies by product type and specification. For standard products, MOQ is typically flexible. Trial orders and sample orders are welcome for evaluation purposes. Please contact our sales team with your specific requirements for detailed MOQ information.

Question 5

What payment terms do you accept?

Accepted Answer

We accept multiple payment methods to facilitate smooth transactions, including T/T (Telegraphic Transfer), and Western Union. Payment terms are negotiable based on order value, cooperation history, and specific trade conditions.

Question 6

How do you arrange shipping and delivery?

Accepted Answer

We support flexible shipping arrangements including sea freight, air freight, and international courier services. Common trade terms we support include FOB, CIF, EXW. Shipments are dispatched from major Chinese ports such as Shanghai, Shenzhen, and Beijing. We provide real-time tracking information for all orders.

Question 7

How do you ensure product quality?

Accepted Answer

Quality is our top priority. All products undergo rigorous inspection during production and before shipment to ensure they meet agreed quality standards. Our R&D team possesses nearly 20 years of successful experience in mass production of Large-Scale Integrated Circuits and communication chips. We hold 129+ authorized technical patents and maintain strict quality control protocols throughout the entire production and supply chain.

Question 8

Do you provide after-sales support and technical services?

Accepted Answer

Yes, we offer full-lifecycle professional services including in-depth technical consultancy, personalized solution customization, product adaptive optimization, and standardized cross-border after-sales support. Our experienced international team is proficient in technical consultation, project implementation, and troubleshooting to ensure seamless cooperation for all global partners.

Question 9

Can I visit your company or factory?

Accepted Answer

Yes, business visits are welcome by appointment. We are happy to arrange factory tours and face-to-face meetings to discuss cooperation opportunities and demonstrate our technical capabilities. Please contact us in advance to schedule your visit.

Question 10

What are your core competitive advantages?

Accepted Answer

Our core strengths include: (1) Exclusive authorized channel as the sole official export agent of a leading IC design institute; (2) Strong innovation capability backed by 20+ years of industry expertise and 129+ authorized patents; (3) Full-spectrum product portfolio covering multiple high-tech industry tracks; and (4) Full-lifecycle professional services with customized integrated solutions for global clients.

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