SummaryThe supplier demonstrates strong production capabilities with advanced production lines and strict quality control measures, having established a reputation for quality and efficiency. They have a significant export focus, with 90% of sales coming from exports. The supplier offers extensive customization capabilities and ODM services but lacks overseas warehouses, showrooms, and participation in offline trade shows. Financial details are sparse, and there is no evidence of recent innovation or sustainable development practices.
Supplier typeThe supplier is primarily involved in exporting, with 90% of sales derived from exports and they have strong production capabilities with two advanced production lines.
After-Sales capabilityThe supplier lacks written procedures or records for handling customer complaints and service capability, indicating a deficiency in after-sales service capability.
R&D capabilityThe supplier provides ODM services but has not developed new products in the past year and lacks SDK availability, indicating limited innovation capability.
Production capacityThe supplier boasts strong production capabilities with two advanced production lines and a professional quality inspection team.
Customization capabilityThe supplier offers extensive customization options, including full and minor customization, and provides ODM services.
Product Q&A
Q:What is the warranty period?
A:
The warranty is one year for easy broken parts, such as main PCB, motor, water pump etc.
Q:How can quality be guaranteed?
A:
We provide a pre-production sample before mass production and final inspection before shipment.
Q:Is color customization available?
A:
Yes, if you do not choose the standard color, the MOQ is 2,000 to change color.
Q:How many free spare parts are provided?
A:
1% of the total amount is provided for free; if exceeding this amount, an upcharge applies.
Q:What products can be purchased from you?
A:
We offer Air Coolers, Portable Air Conditioners, Solar fans, and Portable industrial fans.
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*To:Firstsource Enterprises Holdings Co Limited
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