How to deal with after-sales problems caused by product damage?

A brand new replacement will be shipped with your next order. Or send it directly to you after receiving your photos and videos of product damage.

Customizable Rope L-Shape Patio Sofa Set for Outdoor Living

Name: Customizable Rope L-Shape Patio Sofa Set for Outdoor Living
Brand: Foshan Hongkai Furniture Co., Ltd.
SKU: 1983849761

Guangdong, ChinaFoshan Hongkai Furniture Co., Ltd.

US$250.00-650.00

5 Sets

Sample price:US$500.00/piece.Request sample

Product profile

Customization

Available

Material

Aluminum

Frame Material

Metal

Model NO.

HKC070

Style

Simple

Type

Combination

Usage

Bar, Cafe, Outdoor, Hotel, Apartment

Folded

Unfolded

Color

Customized Color

Customized

Condition

New

Product Name

Outdoor Aluminum Rattan Sofa Set

Frame

Aluminum Frame

Cushion

Quick-Drying Sponge+Water-Resistant Fabric

Cushion Color

Customized Request

MOQ

5 Set

Warranty

5 Years

Delivery Time

30-40 Days

Packing

Polyfoam+Multikraft Paper

OEM & ODM

Support Customisation and Style Modification

Transport Package

Polyfoam+Multikraft Paper

Trademark

HONGKAI

Origin

Foshan, Guangdong, China

Key features

Customizable Design: Supports OEM/ODM with customized colors, sizes, and materials based on customer requirements.

Durable Materials: Aluminum frame with quick-drying sponge and water-resistant fabric, resistant to heat, corrosion, and UV.

Eco-Friendly Production: Uses green, healthy, and safe materials complying with international environmental certifications.

Versatile Application: Suitable for outdoor, hotel, apartment, office, sports venues, and leisure facilities.

Professional Service: Expert team can reproduce products from photos or design drawings for custom orders.

Reliable Warranty: Provides 1-3 year after-sales warranty depending on materials, with free replacement for damage.

Company profile

Experienced TeamLow MOQFlexible CustomizationQuality Assurance

Foshan Hongkai Furniture Co., Ltd.

Guangdong, China

Business Type: Manufacturer/Factory CertifiedR&D Capacity: ODM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 6 Years CertifiedNearest Port: Nansha PortAverage Response Time: ≤1.83h

AI-Powered supplier vetting

SummaryThe supplier is identified as a combined company with manufacturing, export, service, quality-control, and R&D-related offerings. It supports broad customization, including customization from designs and samples, and reports ODM availability. Manufacturing equipment is listed, with a one-person inspection function, but finished-product inspections have instructions without written records. The supplier lacks stated inventory, overseas warehouse, overseas showroom, overseas agents or branches, and offline trade-show participation. No valid manufacturing-capacity contract with related subcontractors is reported. Financial information for the periods provided shows zero operating revenue and zero cash activity, which raises substantial credibility concerns. No certification information or customer cases are provided.

Supplier typeThe supplier is explicitly classified as a combined company and describes offerings spanning general information, export trade, manufacturing, service, quality control, and R&D capacity. This indicates a multi-function supplier structure, although the record does not establish the specific legal or operational scope of each function.

After-Sales capabilityThe supplier reports no in-stock service capacity, overseas warehouse, overseas showroom, overseas agents or branches, or offline trade-show participation, and lists zero countries with overseas services. It does state acceptable quotation and payment terms and a one-month average lead time in both peak and off-season, but these do not establish after-sales support capability.

Financial creditThe supplied financial records show zero operating revenue, costs, profit-related figures, cash receipts, cash inflows, cash outflows, and current ratio for the stated periods. These explicit zero figures provide a serious negative signal regarding demonstrated financial activity and credibility.

Production capacityListed production equipment includes cutting, drilling, automatic drilling, sewing, welding, punching, and cutting-bed equipment, and the supplier reports a one-month average lead time year-round. However, it has no valid manufacturing-capacity contract with related subcontractors, no inventory capacity, and no overseas service infrastructure; quality inspection procedures also lack written records.

Customization capabilityThe supplier explicitly supports minor, flexible, and full customization, including customization from designs and samples, and reports ODM service availability. Its description also states that the development team handles the process from photos or drawings to finished products, providing direct evidence of broad customization capability.